Customer Service Sales

**** ******* **** **, **********, AL ***** 256-***-**** **************@*****.***

Mishonda Jones

Position Desired

PRE- Admission Registrar

Objective

To provide exceptional customer service and contribute to the overall goal and mission of the company.

Skills

Excellent people skills

Customer Service

Data Entry

• MS Powerpoint

• MS Word

• MS Excel

• Currently typing at 50 wpm

• Answer telephones

Education

09/2009-Present ITT Technical Institute Madison, AL

Est. Graduation Date 05/11

• Full-time student pursuing an Associate’s Degree in Information Technology-Computer Networking

Systems

• Secretary of the Rotaract Club

• Active member of the IT Club

Experience

12/06 – 03/09 Toyota Motor Manufacturing Huntsville, AL

Production/Assembly

• Assembly of V-8 engines – learned the importance of teamwork

• Rotated stations when required

• Participated in Quality projects to improve safety throughout production lines, leader of one Quality

Project

05/05 – 03/06 Ashley Furniture HomeStore Huntsville, AL

Sales Associate

• Greeted customers in a timely manner, built rapport with customers

• Assisted in picking out furniture, adding to sales

• Entered sales into system

• Maintained contact with customers to ensure satisfaction for future purchases

06/04 – 02/05 Zaxby’s Restaurant Huntsville, AL

Cashier

• Took orders at front counter and drive-thru

• Food prep

• Opened and closed as scheduled

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