Quality Control Manager

CYNTHIA DENISE WALKER

*** **** ****

OAKLAND, TENNESSEE 38060

901-***-**** (home)

901-***-**** (mobile)

References upon request

EMPLOYMENT HISTORY

June 2008 - December 2008 National Bankers Trust; Memphis

Tennessee

Collections Agent in charge of daily collections for a factoring company.

Responsible for 80-100 calls a day dealing with a wide variety of customers

and handling them in a timely fashion. Worked on extra projects for

operations manager, some technical writing and formulated manuals for

technical training. Job required personal skills of the highest level while

maintaining a cool level attitude working with the general public. The

company downsized in December releasing half of the work force in the

company.

October 2006-June 2008 Memphis Contract Packaging; Somerville,

Tennessee

Grade 2 Analytical Chemist in charge of routine testing of raw materials,

bulk formula, and finished goods. Responsible for compliance to all company

and laboratory polices and procedures, assisting in planning the growth and

development of the Lab to include writing standard operating procedures,

interacting with other departments to implement changes, and documentation

control.

Duties include:

-testing performed in a controlled environment

-procedures and policies are adhered to in the lab

-ensure general up-keep of lab

-coordinate with packaging during OOS's and Failure Investigations

-responsible for lab standards, reagents and consumables

-assist the director of quality in developing long-term growth plan for lab

-create and maintain all lab logs and log books

-ensure that cGMP guidelines are being met and followed

-duties of quality control

-assist in training of other lab analysts

-uncertified microbiology

September 2005-July 2006 Bumpus Harley Davidson;

Collierville, Tennessee

Customer Contact, Merchandising and Promotional Sales. Prepared location

for opening and/or closing for business on a daily basis. This included

accountability for cash and receipts, and daily balancing of intake.

Responsible for daily preparation and merchandising of products, assisting

customers with special orders, telephoning clients concerning upcoming

promotions, and receiving telephone orders for product and clothing lines.

Preparation and maintenance of files. This position required the

employee's presence at all company functions for the purpose of meeting and

greeting the public.

1984 - 1987 Lynx Laboratory; Collierville, Tennessee

Bench Chemist, United States testing laboratory of pesticide products.

Tested, weighed, and logged in new samples. Preparation of letters and

documents, and maintenance of files. Responsible for operation of gas

chromatigraph. Trusted with confidential operation of laboratory under

direction of the employer.

EDUCATION

Lambuth University; Jackson, Tennessee

Associates Degree

FOREIGN LANGUAGE

French - verbal and written

German - verbal and written

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