Customer Service Human Resource

Nicole Haggadone 707-***-****

Rohnert Park, CA abjuzs@r.postjobfree.com

Objective:

to seek full time employment within a company that will promote company and personal growth.

Professional Experience:

Company Confidential, San Rafael, CA 02/2010-05/2010

Front Office Coordinator/ Senior Sales Coordinator

• Recruited and interviewed associates for various positions within temp, temp to hire, and direct

hire positions

• Sourced associates by creating new job postings and implemented new procedures for sourcing

for associates

• Recruited and managed fulfillment of project for 50+ associates for seasonal CSR project

• Initiated and developed relationships with potential and existing clients and associates

• Completed new hire paperwork, orientation, reference checks and all verifications of new

associates

• Set up testing and training sessions

• Documented all correspondence with potential and existing clients and associates

• Competed I-9 organization and implemented in policies in accordance to state and federal law.

• Completed 30-50 prospect marketing calls per day.

• Handled all incoming calls for office in professional and courteous manor

• Various administrative duties

Wollborg/Michelson Personnel Service, Inc., Sonoma, CA 08/2003-04/2009

Office Supervisor/ Recruiter

Key Accomplishments:

• Recruited and managed 75+ people during yearly Special Events

• Promoted from Receptionist to Staffing Specialist in 2004

• Promoted From Staffing Specialist to Office Supervisor in 2007

• Implemented cost saving measures that saved the company 900/ month

• Sourced, recruited and interviewed potential candidates for temp, temp to hire and direct hire positions,

within various industries

• Utilized online job postings, referrals and other sources for meeting recruiting requirements

• Completed new hire paperwork, orientation, reference checks, degree verifications, criminal background

checks, testing and coordinated drug screening

• Developed and maintained positive relationships with candidates and clients

• Expanded client business relationships/needs through outstanding customer service

• Coordinated submittal of candidates for prospective job orders and acquired feedback from clients

• Coordinated onsite client visits for marketing and safety evaluation purposes

• Entered confidential documentation into database for clients, candidates and job orders

• Processed payroll for temporary employees on a weekly basis

• Assisted in internal audit of all employee forms and paperwork to be compliant with all state and federal

laws

• Familiarity with Affirmative Action plans, data tracking, employment laws and human resource issues

• Working knowledge of California Labor Law

• Performed 25 daily marketing calls to current and prospective clients.

• Daily Administrative duties

The G.A.S. Station, Sonoma, CA 06/2001-07/2003

Bookkeeper Assistant/ Assistant Office Manager

• Assisted venders and customers via phone and in person

• Performed all daily Administrative duties and Office management duties

• Created and prepared service repair estimates and orders

• Scheduled service appointments for Technicians

• Ordered automotive parts for customer vehicles

• Executed monthly and quarterly inventory

• Prepared monthly customer billing statements

• Accurately filed all Smog Certifications

• Processed weekly payroll and maintained employee files

• Responsible for all accounts payable and accounts receivable using QuickBooks Pro

• Reconciled and made deposits of daily cash receipt activity including credit card, cash and checks

Education:

Santa Rosa Junior College, Certificate -12/2005

Human Resource Administration Santa Rosa, CA

Certification

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