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Customer Service Administrative Assistant

Location:
Belleville, IL, 62220
Posted:
October 10, 2010

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Resume:

*** *. ****

St.

Belleville, IL *****

618-***-****

abjuzi@r.postjobfree.com

Kyla M. Rieger

Skills Attentive to detail, self-motivated, and is highly computer

literate. Proficient in Microsoft Office, and has expertise in

using both Macintosh and Windows platforms. Typing speed is 60

wpm.

Employment 10/2008 : 12/2009 Kyla M. Rieger, LMT, NCTMB, Shiloh, IL

Licensed Massage Therapist

. Maintained superior professionalism and customer service to

both earn and keep clients' trust.

. Provided therapeutic massage and bodywork services to relax

the client's body and assist in his or her self-healing.

. Performed general office duties such as answering the phone,

scheduling appointments, and recording transactions in

Microsoft Excel.

7/2007 : 10/2008 Circle of Health Wellness Center,

Belleville, IL

Licensed Massage Therapist

. Same tasks as the massage therapist position listed above.

. Performed transactions in QuickBooks Pro.

9/2006 : 5/2007 Comfort Systems USA - Las Vegas, NV

Administrative Assistant

. Acted as primary contact between project managers and travel

agent to make travel arrangements for field hands working out

of state.

. Created spreadsheets as desired by the Operations Manager to

log vital information.

. Completed human resources tasks such as processing new hire

documentation, benefits enrollment, and employee logs.

8/2004 : 5/2006 Humanim, Columbia, MD

Records Maintenance

. Self-started projects and functioned exceptionally under

minimal supervision.

. Spearheaded and singularly completed the creation of an

Access database logging the status and location of every file

the position was responsible for, increasing productivity by

88%.

. Audited files on a quarterly basis, informing the proper

staff and supervisors as to what paperwork was deficient, and

following up until the files were up to date.

6/2001 : 7/2002 Humanim, Columbia, MD

Transportation Dept. Assistant

. Acted as dispatcher to seven company drivers, and outsourced

taxi services to ensure that consumers were picked up and

dropped off at the appropriate locations.

. Kept maintenance logs on twelve company vehicles.

. Discreetly maintained consumer personal information as the

position required.

Kyla M. Rieger 2

Education 2006 : 2007 Nevada School of Massage Therapy, Las

Vegas, NV

Certified in Professional Massage Therapy and

Bodywork

2002 : 2004 Ringling School of Art and Design, Sarasota, FL

Student of Graphic and Interactive

Communication

2000 : 2002 Maryland College of Art and Design,

Silver Spring, MD

Associate of Fine Arts degree in Visual

Communications

Certification 7/2008 Contemporary Life Saving Training

(CPR), American Heart Association

8/2007 Licensed Massage Therapist, State of

Illinois

7/2007 Nationally Certified in Therapeutic

Massage and Bodywork

Awards 2002 Who's Who Among Students, Maryland College of

Art and Design

2000 Presidential Merit Scholarship, Maryland

College of Art and Design

1997 First Place Essay, Maryland Historical Society



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