Customer Service High School

**** ******* **** **. #**

Elk Grove Ca. ***** C: 916-***-**** H: 916-***-****

abjus8@r.postjobfree.com Lindy R. Bernardo

Objective To obtain a long-term position with a company that

will give me the opportunity to advance as well as

appreciate the skills and experience I bring with

me.

Experience 06/2009- 08/2009 Medimmune Inc Mountain View, CA

Clinical Sample Data Management/ Technician

Work with clinical samples receiving and labeling

them appropriately.

Use current SOP's to receive shipments from

vendors.

Check and verify sample documentation, and enter

information into database

Work with Data Management group in moving clinical

samples.

04/2007-04/2008 Goodview Industries Hayward, CA

Sales Executive

Interact with customers, providing advice in the

selection of products. Monitor production to ensure

realization of customer specifications.

Coordinate delivery schedules and monitor delivery

personnel.

Respond to and resolve customer complaints.

Perform typing, filing, and other general office

duties

Assisted in maintaining accounts receivable.

08/2005-04/2007 Premier Funding Group Pleasanton,

CA

Loan Processor

Perform typing, filing, and other general office

duties

Maintained a pipeline of 30 loans or more.

Open title for all borrowers and set up property

appraisals.

Collected information needed to pull credit and

calculate appropriate loan.

Ensured that all pre-approval conditions were

completed within the work day received.

Ensured that all prior to fund conditions were

taken care of or delegated the conditions to those

who were able to complete them.

Created great relationships with my Lenders and

Title officers.

02/2005-08/2005 Sears & Roebucks Company Newark, CA

Customer Service/Jewelry

Daily opening or closing department.

Handling closing paper work and deposits for the

day.

While closing ensured that a daily inventory of

diamonds was correct.

Maintained a neat and well stocked department.

Made sure daily all damaged merchandise was entered

into our system.

Organized and created department displays and

signing..

Education 1995-2000 Tennyson High School Hayward, CA

High School Diploma

MS Office 1 & 2 Certified

Knowledge of Quick books.

Intermediate experience using Excel

Qualifications

Exceptional communication/interpersonal and

organizational skills

Extensive experience in responding to customer

complaints; resolve problem elements

Ability to work well under pressure in a fast-paced

environment and manage multiple tasks.

Excellent communication skills, both oral and

written..

References Available Upon Request

Contact this candidate