Manager Sales
Resume:
Joseph M. Duffy
Aurora, Colorado 80013
***********@***.***
SUMMARY
Skilled expert in store and area retail management. I have consistently
increased sales while simultaneously decreasing costs and losses. I have
translated corporate policies and procedures into strategies for store
success. I am a strong leader with exceptional relationship building
skills, which has resulted in my motivating and developing successful sales
and sales support teams. Experienced in all aspects of store and business
operations including store management, merchandising, expense control,
safety, training and inventory control.
PROFESSIONAL BACKGROUND
Home Depot
9401 E. Arapahoe Road
Greenwood Village, Colorado
Assistant Store Manager, Operations Store Manager, Specialty Store Manager
(1998-Current)
Direct store operations
Hire and train sales and operations staff. Manage all sales, operations
standards,
expense, budget and inventory activities.
Perform budgeting, sales strategy development, forecasting, P&L, and
loss
prevention.
Supervise inventory and building maintenance.
Manage inventory control for more then 9.M in stock.
Strong operations standards that contributed $450,000 to the P&L.
Administer training and development of 300 associates implement new company
policies and ensure corporate compliance.
Home Base
Englewood, Colorado
Assistant Store Manager, Operations Manager and General Manager (1994-1998)
Directed warehouse activities and operations; managed a team of over
200 employees.
Managed inventory control for 7.M in stock.
Strong operation standards that contributed $200,000 to the P&L bottom
line.
Supervised all operational areas including receiving and deliveries.
Performed budget analysis and development.
Performed sales strategy development, forecasting, P&L and loss prevention.
Monitored sales personnel to ensure the highest level of customer
satisfaction.
Hugh M. Woods
Westminster, Colorado
Assistant Store Manager, Operations Manager (1989-1994)
Ensured the sales personnel was producing the highest level of customer
service.
Performed budget analysis and development.
Managed training of 150 employees.
Directed inventory control for 3.5M in stock.
Directed warehouse activity and operations, managing a team of over 150
employees in achieving sales and inventory goals.
EDUCATION AND TRAINING
B.S. Business Administration and Marketing, University of Nebraska.
Computer Science, Chadron State College
University of Pittsburgh MBA program coursework
Home Depot Training : Effective Supervisor and Management; Inventory
Management; Financial Analysis; Customer Service; Building Strong
Relationships; Taking Care of Your People (the right thing to do); Tax
Laws; Human Resources Requirements; EEOC Regulations; How to Work the P&L;
Safety and Inventory Awareness; and Loss Prevention.
AWARDS AND RECOGNITION
Top Operations Manager for the Northwest Division (Home Base)
Directly managed Operations Department selected as the best in the
Northwest Division for performance and execution.
COMPUTER SKILLS
Windows; Microsoft Office XP and Proprietary Business Applications.
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