Sales Executive

Andrea List

* **** ***. ******, ************* ***40 508-***-**** ? *****@*******.***

Summary

Experienced client management leader with over 13 years of combined

experience in the fields of membership organizations, IT and sales. Proven

professional in strategic client management for a global community of C-

level IT Executives. Results driven in leveraging knowledge of leaders

within the IT community in using a consultative approach in solving current

IT challenges for mid market to multi-billion dollar organizations across

the globe.

A strategic focused leader in account management and growth, consultative

selling, legislative, regulatory and IT research and analysis, contract

negotiation and coalition building. Known for being driven and passionate

in achieving goals and exceeding client, team and personal expectations.

Significant Achievements

. Client satisfaction as seen through revenue results and an

unprecedented retention rate at the CIO Executive Council.

Increased client retention rate by 42% year over year.

. Leader on our new business model task force, which sought to

restructure business model at the CIO Executive Council leading to

significant business transformation. Creating processes to support

new infrastructure.

. Expert researcher in understanding and meeting the client needs

with results affecting the bottom line of clients served.

. Created process for closing revenue gap on at risk accounts

resulting in accounts being retained.

. Created a new on boarding process for direct reports of CIO to

further penetrate accounts increasing pipeline of sales leads for

our leadership development program.

. Received the CXO Summit Award, for going "above and beyond", while

in my current role.

. Crafted the legislative grassroots internet program that allowed

members to reach their legislators through the internet, further

enhancing our grassroots program.

. Researched, analyzed, and acted on legislative initiatives that

proved detrimental or positive to the trade organization across the

state, such as minimum wage increases, state wide gaming, and

liquor license laws at the MRA.

. Past experience building and serving on executive coalition boards

across the state, such as the Department of Public Health,

Department of Education, Mass. Lottery Commission, Board of Fire

Regulations.

Experience

IDG - CIO Executive Council, Framingham, MA Oct. 2007 -

Present

Client Relationship Manager

Manage & deliver program resources to over 245 clients in a global peer to

peer knowledge sharing IT community.

. Managing and growing revenue pool of $3.5 million in revenue for

the CIO Executive Council.

. Maintaining weekly forecast for client accounts.

. Deliver high value peer consultations and research to CIO clients,

saving consulting fees and time spent on projects for client

members of the Council.

. Proactively provide valuable tools to the C-level clients, through

group calls, teleconferences, in person events based on client

analysis and trending reports.

. Owner and creator of XY Strategy for client accounts.

. Consultative selling to clients in order to increase account

revenue by expanding product portfolio.

. Assist C-level executives in their job search by providing in

network referrals to openings, providing opportunities for

leadership development and visibility through our CIO medium.

. Effectively execute a strategic plan of action for individual

accounts, which results in clients renewing their membership.

. Experienced working with Consumer Product Manufacturing, Industrial

Manufacturing, Higher Education, Health Care, Pharmaceutical,

Media, and Financial services clients aligning our resources to

their initiatives.

. Provide value to clients by cutting consulting fees by providing

research and knowledge sharing to executive clients.

. Train, manage and mentor support staff to effectively understand

client needs and manage delivery of resources to client.

ERA Key Realty Services, Oxford, MA 2004 -

2007

Sales Associate - Subcontractor

Assisted clients in the home selling and buying process, working all over

Central Massachusetts and Middlesex County.

. Researched the market value, writing up listing contracts, marketing,

and selling home.

. Educated both buyers and sellers on the sale of property, taking them

through the whole mortgage, home selling & buying process and to

closing.

. Write and interpreted sales contracts and continually monitoring new

regulations and state laws that pertain to the buying and selling of

real estate in Massachusetts

Massachusetts Restaurant Association, Southborough, MA 1997-

2004

Director of Government Affairs

Reported directly to CEO of Association working to advocate and lobby for a

non-profit trade association with a membership of 2500.

. Traveled around state leading regional meetings with membership

educating them on the legislative process and the legislative agenda,

crafted the legislative grassroots internet program that allowed

members to reach their legislators through the internet, further

enhancing our grassroots program.

. Represented membership at local board of health, board of selectman

meetings on issues that would either negatively or positively affect

our constituency.

. Responded to television, radio and print media inquiries when

necessary.

. Directed and planned an annual Legislative lobby day at the State

House for a membership of 2500. Increasing attendance Year over year.

. Worked with groups that ranged from regulatory bodies as well as other

trade groups to implement state regulations and ensure the

associations membership were represented in the coalitions.

. Drafted legislative testimony, researched issues, created position

papers and managed our legislative agenda presenting before the board

of directors at annual board meetings at the MRA.

. Partnered with Food Allergy Foundation to educate members about food

allergy awareness.

. Created a synopsis of the 1999 Food Code that was published and

distributed to the membership. The synopsis educated association on

the regulatory changes that they needed to comply with resulting in

cohesive compliance to the federal and state regulations.

Massachusetts State House, Boston, MA, 1996

Legislative Assistant - Internship

Working with legislative staff of State Representative to ensure

constituent representation, while at the same time learning about the

legislative process in Massachusetts.

. Research pending legislation bills and summarized key points for

legislator.

. Responded to constituent inquires regarding state and local issues of

interest.

. Provided administrative support such as answered phones, word

processing and other administrative tasks as necessary.

EDUCATION

B.A Political Science, Regis College

Computer Skills

Salesforce, Outlook, MS Office, MS Powerpoint, Excel.

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