. Experienced Quality Manager, Quality Engineer, Supplier Quality
Engineer, Customer Quality Engineer, Process Engineer and Customer
Liaison Representative, Quality Tech, Production Supervisor, Gage
Technician.
. Experience and trained in Six Sigma, ISO-9000, QS-9000, ISO-13485, FDA
reporting, TS-16949, Internal and External Auditing, PPAP, FMEA, APQP,
DOE, CAR's, 5s, Problem Solving, Mistake Proofing, Poke-Yoke,
Kaizen/Lean Manufacturing.
. Experience with the manufacturing of sheet metal components, high
tolerance metal components, plastics, medical devices, automotive
interiors, auto glass, kitchen and bath cabinetry.
WORK HISTORY MTD Technologies, LLC. Pinellas Park, Florida
07/2008-10/2009 Quality Manager/Engineer, MTD was the maker of stamped
sheet metal bright window trim for the Honda Odyssey
minivan and stamped sheet metal trim for Harley-Davidson
motorcycles. I was brought on board as a Quality
Manager/Engineer to audit & upgrade their quality system to
ISO/TS standards and oversee there quality department. Also
was involved with improving supplier quality and customer
relations. During the last 7 months of operation I also
oversaw the production department, scheduling, shipping and
receiving.
The company went out of business in October 2009
03/2007-03/2008 Electrolux North American Appliance, Webster City, Iowa
Quality Engineer. Electrolux is the manufacturer of several major
brands of home appliances. The plant in Webster City, IA
manufactures washers & dryers. My function was overseeing
the quality department of the sheet metal press department
with 10 personnel directly reporting over three shifts,
insuring the dimensional, fuctionability and appearance of
the external and internal sheet metal components. Work with
the tool & die department when problem with products arise.
Work with the assembly departments with any and all sheet
metal related issues that arise. Work with the engineering
group to improve fit and function and eliminate unnecessary
press functions saving 10% this past year using lean
manufacturing practices and worked with the Supplier
Quality Engineer to improve supplier quality.
**I left Electrolux due to my position being downsized and
eliminated**
04/2006-09/2006 United Cabinet Company, Nashville Tennessee.
Contract Quality and Process Consultant. U.C.C. is the maker of the
"Kabinart" brand of kitchen and bath cabinetry. I was
brought on board as an independent consultant to improve
their product quality, create and write quality procedures
and work instructions. To streamline there production
processes, improve process and product flow. Increased
productivity by 20%. Reduced defects getting to customers
by 50%. Create an over all quality system. Address customer
concerns and supplier issues. Assist management in creating
and writing day to day operating instructions.
***This was a 6 month contract position ***
09/2005-04/2006 AGC Automotive, Alabaster Alabama
Contract Customer Service Quality Engineer. AGC is a world wide
supplier of automotive glass. My assignment was to work
with, and improve 3rd party containment activities on their
Mercedes-Benz platform, with the eventual goal of
eliminating containment activities and reducing cost.
Reduced defects getting to Mercedes by 60%. Worked with
AGC's on sight personal at the Mercedes-Benz plant in
Tuscaloosa, AL to reduce numbers of defective material
found at Mercedes. Reduced that number by 10%. Worked to
improve relationships between Mercedes Supplier Quality
Engineer, Supplier Quality Operations and AGC. Also to
trouble shoot, root cause manufacturing issues, working to
implement lean manufacturing at AGC on their Mercedes
product production lines. Reduced defects getting to the
containment area from the production line by 10%.
This was a 6 month contract position
11/1999-07/2005 Crotty Corporation, Celina Tennessee/Quincy Michigan.
Quality Manager of the Celina Tennessee division and the Gainesboro
TN division, overseeing the quality department in all
aspects with 15 personnel directly reporting over 2 shifts.
Crotty Corporation was the maker of automotive interior sun
visors for several GM, Chrysler, Nissan, Subaru, PACCAR,
RV, Heavy equipment and some military platforms also.
I was also the Corporate Supplier Quality Engineer, the
position I started out with in the company. I was
responsible for supplier quality at all of Crotty's
manufacturing locations. I traveled to all of Crotty's
locations to be brought up to date, first hand on supplier
issues. I then traveled to supplier locations to address
problems with supplied plastic injected molded parts,
cloth, vinyl, metal components for color harmony, and
dimensional correctness. Perform Supplier Survey Audits.
Also attend to supplier issues by phone on a daily basis.
Worked with suppliers to reduce rejects and PPM's to
Crotty, help steam-line supplier manufacturing processes to
reduce cost and help cut cost to Crotty. Worked to improve
supplier quality systems. Reduced PPM's by an average of 10-
20%. Conduct Supplier Audits for prospective new suppliers.
I also was the Company Plant Representative/Customer
Liaison to Corvette, Saturn, GM Lansing MI Assembly, GM
Wentzville MO Assembly, Magna Intier Holt MI Location,
Magna Intier Mt. Pleasant TN, Lear Dayton TN, and Lear
Madisonville KY.
I left Crotty due to the company going out of
business
10/1998 - 10/1999 Century XXII Engineering, Albion, Michigan.
Quality Manager, started as Quality Technician/Engineer under a
contract position. Promoted to Quality Manager. Also named
Quality Manager of the Century XXII Innovations division. I
was the also the Management Representative for the
Innovation's division ISO program and was responsible for
all aspects of the Quality Assurance Department for both
divisions, which is a small Medical Device manufacturer of
artificial knees and ankles for amputees. I oversaw
technicians doing Receiving, Final and In-process
inspection of all injected molded, metal and other material
for color harmony, dimensional correctness, fit and
function. I wrote inspection procedures, Control plans,
implementing a gage tracking system and calibration system.
Working with customer's quality concerns, Supplier Quality
and Supplier audits. Worked to improve lean manufacturing
practices at both Century and there suppliers by an average
of 5-10%. Did corrective action reports and conducted
continuous improvement training.
***I left Century for a better position with Crotty
Corporation***
10/1997 - 10/1998 Triple "E" Manufacturing Inc., Parma, Michigan.
Quality Technician/Engineer/Manager, responsible for all
aspects of the Quality Department for a small Tier 2-3
automotive supplier. First piece layout, inprocess
inspection, Writing procedures, PPAP's, FMEA's, Control
plans, implementing a gage tracking system and calibration
system. Working with customer's quality concerns, Supplier
Quality Assurance, Corrective action reports and conducting
Continuous improvement training and cost reduction
activities.
*I left Triple "E" for a better position with Century XXII
Engineering*
06/1977 - 09/1997 Simpson Industries, Jackson Operations, Jackson,
Michigan.
Gage Technician/Quality Technician. Started out on the
floor as a day laborer, worked my way through the ranks to
this position, which was responsible for all aspects of
gaging in the Quality Assurance Department, Gage
calibrations, Gage RnR' studies, Repair and maintenance of
gages, Helped in the design and have designed new gages and
the modification of existing gages for a Tier 1 automotive
and heavy equipment metal engine and transmission component
supplier. Communicating with gage builders and Suppliers
for acquiring quotes for new gages and the repair or
upgrade of existing gages and monitoring quality. Making
entries into computer gage calibration and tracking system.
Writing gage calibration and operating procedures. Also
assisted on new job launches, PPAP's and FMEA's
I left Simpson due to the Plant closing
EDUCATION Almeda University, Boise Idaho
Master of Business Administration Degree
Major in Quality Assurance Management
Almeda University, Boise Idaho
Bachelor of Science Degree
Major in Quality Assurance.
Jackson Community College, Jackson, Michigan.
Associates of Science Degree in Manufacturing Technology,
Majoring in Quality Control.
Jackson Community College, Jackson, Michigan.
Certificate - Quality Control Technology.
Jackson Community College, Jackson, Michigan.
Certificate - Small Engine & Power Marine Repair
ASI DataMyte, Royal Oak Michigan
Training on MPACT Total Quality Software.
American Society for Quality (ASQ)
Six Sigma Black Belt On-Line Training Course.
Electrolux Home Products, Webster City Iowa
Supplier Process Auditor Training
Kennedy-Western University
ISO 9001:2000 Training
Excel Partnership Inc., Orlando Florida.
Internal ISO Auditing and FDA Regulated Industries
Excel Partnership Inc., Orlando Florida.
Integrating Quality Systems
(ISO-9000 / ISO 13485 / CE Marking)
Textron Automotive Company, Dearborn, Michigan
Training on Mistake/Error Proofing in Manufacturing
Jackson Community College, Jackson, Michigan.
Gage Repeatability and Reproducibility Training
MILITARY United States Marine Corps
Microwave and Field Radio operator
Held a Secret Security Clearance
Honorable Discharge
PERSONAL Memberships: American Society for Quality (ASQ), Senior
Member