CRAIG A. O'BRIEN

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QUALIFICATIONS SUMMARY

Accomplished MBA-educated operations manager with a proven record of quality leadership, product

line expansion and operations improvement in various business sectors.

Professional highlights include:

Successful business minded controller of a $4M commercial painting operations.

Initiated and led bank wide paperless checks and mandatory direct deposit generating an annual

savings of $250K.

Led a comprehensive overhaul of internal controls establishing critical control logs, mock audits

and a policy procedure index preventing findings and improving audit ratings.

Advised Payroll Accounting, Tax and Employment in reference to GAAP, SOX, audits,

reconcilements, government worksite reports, wage calculations, I-9 and immigration.

Business analyst for a $2 million department budget by providing detailed analysis to

management on key expense accounts.

Improved productivity and operational performance of a $5 million student business office.

PROFESSIONAL EXPERIENCE

Controller- Profinish Painting, Jacksonville NC Present

Manage the company’s $4M financial operations in all areas of general accounting, accounts payables,

accounts receivables, and payroll, as well as all administrative and treasury functions. Supervise periodic

audits and ensure compliance with established policies, regulations, and procedures.

Operations: Saved $40K by implementing software for the efficient functioning of business

models, competitive bids and payroll operations with no staffing increase.

Projects Manager/HR Consultant- BB&T, Wilson NC 2004-2010

Appointed special projects manager and business analyst liaison. Drove process improvement and

innovation into all levels of accounting, project management and auditing. Teamed with payroll

department to manage business analysis improvements in over $300 million in monthly operating

expenses:

Project Management

Initiated and implemented systemic improvement to protect confidential data and provided

secure access of confidential information. Led a 6 month project covering state escheatment of

payroll wages generating an annual savings of over $200K in penalties and interest.

Internal Audit

Developed extensive internal controls to monitor and audit key functional areas of the $300M

monthly payroll, accounting and tax. Logs included audit controls, frequencies, findings and

action items for improvements in compliance with Sarbanes- Oxley. Appointed as central point of

contact for department audits which improved internal/external audit productivity and work flow.

Business Analyst and Internal Consulting

Led a disciplined approach in reviewing department expenses for a $2 million cost center.

Analyzed and recommended business plans to purchase a new HR internal system.

CRAIG A. O’BRIEN PAGE 2

Business Office Manager - Barton College, Wilson NC 2003-2004

Led all accounting related functions of $5 million student business office. Promoted strong cross-

functional working relations among multiple department teams. Increased visibility to key

departments including financial aid, registrar’s office, student alumni and recruitment.

Operations: Ensured a timely and accurate functioning of all student accounts training

front office staff and established a high level of customer service.

Customer Service: Strategically set up suggestion boxes, student surveys and open door

policies for increased efficiency.

Teamwork: Scheduled open house seminars for parents and students, providing details on

financial obligations and credit terms generating 20% increase of in-house financing.

Corporate Accountant-Siemens, Raleigh NC 1998-2002

Managed $200 million international corporate cash account. Provided support and direction to 6 corporate

divisions governing corporate allocations, revenues and fees, roll ups, and reconciliations.

Disbursements: Disbursed all corporate fees, global charges and credits to appropriate divisions.

Reporting: Researched and prepared the quarterly corporate flux analysis report for external

auditing which included key balance sheet accounts.

Analysis: Provided sales managers with detailed monthly analysis on all cost center activities.

Senior Accountant-Wilson Housing Authority, Wilson NC 1994-1998

Supervised all major accounting/financial duties related Public Housing and Section 8 funding.

Operations: Ensured the financial accuracy of all housing authority programs including payables,

receivables, closing ledgers and running financial statements.

Research: Initiated research programs for grant approval and created the Family Self Sufficiency

Program through a $75K annual HUD grant.

Medicaid Caseworker- Wilson Co. Dept of Social Services, Wilson NC 1993-1994

Responsible for approving applicants for Medicaid using state provided tools and guidelines.

Store Manager- Fines Men’s Shop, Wilson NC 1989-1992

Recruited, screened and hired sales force, made bank deposits, scheduled work hours, managed payroll,

inventory, shipments and store appearance/displays.

________________________________ EDUCATION ________________________________

MBA, CAMPBELL UNIVERSITY, North Carolina- May 2002

BS, Business Administration, BARTON COLLEGE, North Carolina (Magna Cum Laude), 1989

________________________________ INTERESTS _________________________________

Competitive Tennis Soccer Multicultural Events International Travel

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