Engineering Staff

Gail A. Frank

** ********** ****

Rochester, NY *4606

Telephone: 585-***-****

Email: abjuix@r.postjobfree.com

Linked In: http://www.linkedin.com/pub/gail-frank/22/59b/163

Results driven, versatile administrative professional with over twenty

years of experience in a variety of business venues. Relevant and ongoing

skills include:

( Keyboarding of 60+ WPM in Word with particular emphasis on Transcription

( Notary Public in the County of Monroe

( Office Organization & Administration

( E-mail Administration in Outlook

( High degree of discretion in dealing with confidential information

EXPERIENCE

Harter Secrest & Emery LLP 2000 to 2010

Labor Department 2005-2010

Supported five legal professionals; used time-saving processes to meet

strict deadlines; assisted with legal responses resulting in positive

outcome for client approximately 80% of time; suggested time saving process

that was implemented by firm; used time management strategies to ensure

adherence to Division of Human Rights and EEOC deadlines.

Word Processing Department 2000 to 2005

Cross-trained in all practice groups in firm consisting of 116 attorneys

and over fifteen practice groups; learned key policies and practices of

each area of firm; volunteered overflow assistance during critical

deadlines.

Geiger & Rothenberg 1998 to 2000

Managed small litigation firm with two attorneys and a paralegal, including

being first point of contact for clients; ordered and maintained supplies;

performed all billing and timekeeping for client base of around forty major

clients; independently integrated new software program; passed notary test

to become only support staff with notary.

Mt. Hope Family Center (University of Rochester) 1995 to 1998

Transcribed highly confidential interviews and clinical notes; main support

of clinical and education staff of 15; maintained sensitive material in a

discreet and professional manner; trained four colleagues in "verbatim

transcription" techniques; provided relief for high volume reception desk

as needed.

Van der Horst Engineering 1993 to 1995

Supported engineers and construction staff of 12; scheduled concrete pours

and other testing; typed and edited detailed engineering and geotechnical

reports; composed and typed routine correspondence.

EDUCATION

SUNY at Geneseo, B.A. in English

Professional Organizations: The August Group; The September Group

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