Customer Service Technician

Cassandra L. Hunter Pharm.D.

**** ******* **** ******

Vestavia Hills, Alabama 35226

Home 205-***-****

Cell 205-***-****

********@*******.***

Summary A performance-driven and solutions-focused business

professional, with a demonstrated background in pharmacy

operations and business administration. An efficient

contributor and team member, who successfully works with

various levels within the organization to consistently

exceed goals and expectations.

Experience CVS/Caremark, Birmingham, Alabama

PV/FRC/FRX/DPC Pharmacist, 2005-2010

Held the responsibility for reviewing prescriptions

accurately, efficiently, and with precision. Dispensed

drugs, which also included packaging, preparation,

compounding, and labeling. Performed drug-utilization

reviews and made appropriate therapeutic decisions

regarding patient profile screening.

CVS, Bessemer, Alabama

Staff Pharmacist, 2004-2005

Applied professional judgment in the interpretation and

dispensing of patient medication, in compliance with the

state and federal laws that governed the practice of

pharmacy. Provided oral and written information to both

patients and physicians. Performed drug regimen reviews.

Kmart, Crestwood, Alabama

Staff Pharmacist, 2003-2004

Implemented chronic disease state clinics, in addition to

conducting pharmacy operations, and offered in-depth

patient counseling and monitoring regarding Medicare

provider insurance information and options.

Jefferson County Health Department, Birmingham, Alabama

Relief Pharmacist, 2003-2005

Provided supplemental coverage to several health department

facilities in the Jefferson County area. Assisted medical

personnel with providing to patients optimal drug therapy

by identification of drug interactions, potentially

dangerous side effects, appropriate dosage requirements,

and dosage calculations, which met with medically

recommended solutions. Collaborated with physicians and

formulary managers.

CVS, Birmingham, Alabama

Pharmacist In-Charge, 2001-2003

Responsible for managing pharmacy operations, medicinal

inventory, and staffing, while establishing a cost-

effective budget with a consistent pattern, while producing

profitable results.

Walgreens, Birmingham, Alabama

Staff Pharmacist (Floater), 2000

Supplied the company with extensive pharmacist relief

coverage for several surrounding counties within the

Alabama region.

Walgreens, New Orleans, Louisiana

Pharmacy Intern and Pharmacy Technician, 1996-2000.

Additional

Experience University of Alabama at Birmingham Hospital, Birmingham,

Alabama, Pharmacy Technician, 1994-1996.

Big B Inc., Birmingham, Alabama, Pharmacy Technician, 1994-

1996.

AmSouth, Birmingham, Alabama, Teller/Customer Service

Representative, 1993-1994.

NationsBank (formerly Bank South), Atlanta, Georgia, Teller

Associate I/Lead Customer Associate, 1992-1993.

Drugs for Less (Big B Inc.), Snellville, Georgia, Pharmacy

Technician, 1990-1993. Beauty Department Manager, 1988-

1990. Cashier, 1986-1988.

Education Xavier University, New Orleans, Louisiana

Doctor of Pharmacy, 2000

Georgia State University, Atlanta, Georgia

B.B.A., Business Administration, 1993

Major: Marketing

Licensure Pharmacy License, Alabama and Pennsylvania

Clinical

Rotations Louisiana State University Medical Center, Psychiatry

New Orleans VA Medical Center, Coumadin Clinic

Metairie Community Hospital, Cardiology Rotation

Affiliation Kappa Epsilon Pharmacy Fraternity

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