Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Gainesville, FL, 32605
Posted:
October 05, 2010

Contact this candidate

Resume:

Bryan K. Harman

P.O. Box ****** Gainesville, FL

352-***-****

abjuh2@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

. Diplomatic and effective in working with the public; able to

organize and prioritize tasks; proven ability to get the job done.

. Strong multi-tasking abilities as well as time management skills.

. Strong customer service; works well with management, co-workers,

and people of diverse backgrounds.

. Sets daily, weekly, and monthly goals in writing in order to stay

focused.

. Has received extensive sales training focusing on customer service,

qualifying needs, demonstrating, overcoming objections, and 25

closing tactics.

. Provides quality service; easily establishes rapport and gains

customer confidence. Proven record of negotiating profitable sales.

. Adaptable to changing job requirements; quick learner. Experienced

in Microsoft Office.

EXPERIENCE:

Enumerator

2/10-present

U.S. Census

Gainesville, FL

Responsible for collecting demographic data of persons in

an assigned territory for the U.S Census Bureau. Performed various

duties in the local Census office to ensure quality of completed

forms.

Onsite Sales Representative 7/05-

12/09

Maronda Homes

Gainesville, FL

Coldwell Banker Condo Store

. Determined customer's personal wants and needs; demonstrated models

and pointed out features; presented an overview of the community.

. Conducted market studies of competing properties and sales activity

in the local market. Initiated ideas on marketing and promotions.

. Very experienced in qualifying prospects, demonstrating features

and benefits, overcoming objections, closing the sale, and

preparing sales contracts.

. Spent quality time marketing property to the local real estate

community in order to bring awareness of property and promotions

offered. Attends professional networking events and also organizes

promotional events.

. Followed up with prospects in order to establish relationships that

ultimately lead to a purchase. Also, followed up with purchaser to

ensure all financial obligations were met and inspections completed

for closing.

. Received financial remuneration for obtaining the highest number of

return customer prospects. Highest sales volume on project.

. Organized large events for promoting development to public.

ALTERRA ASSISTED LIVING

2003-2004

DIRECTOR OF SALES/BUSINESS DEVELOPMENT

. Called on physician's offices, hospital discharge planners, and

nursing facilities within an assigned territory to promote

assisted living care.

. Created territory marketing plans in order to increase revenue to

company. Maintained target lists and territory management systems

records.

. Prepared annual and quarterly territory business plans. Implemented

business plans, prepared quarterly updates, and managed sales time

according to plan.

. Researched possible referral sources and conducted in-service

luncheons and educational seminars for healthcare professionals.

. Acted as liaison between referral sources and company to resolve

problems and retain customers, provide information on services, and

maintain positive relations.

. Experienced in using a consultative selling approach focusing on

the needs of

each individual customer.

EDUCATION:

B.A. IN POLITICAL SCIENCE, 1999

B.A. IN HISTORY, 1999

VIRGINIA COMMONWEALTH UNIVERSITY, Richmond, VA

Honors: Blue Key National Honor Society

Graduated cum laude

Senator, Student Body

Florida Real Estate License, 2001

Certificate, 2006, Myers Barnes Sales Training, Orlando, FL

PRESENT

MEMBERSHIPS:

Chamber of Commerce

Elk's Lodge

Jaycees

Peaceful Paths, Domestic Abuse Center; Board of Directors,

Secretary

Rotary



Contact this candidate