Theresa A. Carmosino
Mayfield Hts., OH 44124
H: 440-***-****
C: 440-***-****
abjufv@r.postjobfree.com
CAREER SUMMARY
Known for ability to organize and streamline the physician's practice to
maximize both the administrative and clinical efforts within tight time
constraints. Effective liaison between the physician and patient health
issues, with reputation for excellent written and verbal communication
skills. Effectively communicate with medical leadership to ensure needs of
the patient are met. Crossover experience in both healthcare and corporate
environments. Excellent interpersonal skills, initiative, attention to
detail, and follow-through. Ability to work independently, as part of team,
or to lead a team. Proven ability to manage multiple projects with
interruptions and complete in a timely fashion. Specific expertise in the
following:
Medical Ethics Legal Issues of Profession
Staff Training Leadership High Level Conference & Meeting
Planning
Team Building Foundation Liaison
Process Improvement Report Generation
PROFESSIONAL EXPERIENCE
The Cleveland Clinic Foundation, Cleveland, OH
2002 - 2010
An academic medical center treats patients worldwide.
Medical Secretary/Workleader 07/2008-9/2010
Worked under the supervision of the Administrator and Manager of Operations
on the Clerical Support Team for the Anesthesia Institute, providing
secretarial and administrative support services to the department.
. Organized the office to improve operational structure and efficiency.
. Coordinated the work of approximately 15-20 medical secretarial /
clerical employees in assigned area(s).
. Recovered lost revenue in patient refunds.
Executive Secretary
Provided clerical support for the Chairman of the Board of Governors
Ethics Committee and other senior staff as needed.
> Maintained a filing system and recorded or compiled meeting minutes.
> Composed recommendation letters and follow-up correspondence for the
senior staff in a timely manner.
> Coordinated the recruitment of International Staff Physicians and
maintained files for the Department of Labor and Immigration Attorney.
> Facilitated and prepared calendars, including scheduling meetings and
conferences, making travel arrangements and processing expense
reports.
> Coordinated meetings events at main campus and outside locations.
Administrative and Medical Secretary 5/2003-9/2008
Provided clerical support to the Chairman of Dermatology and Plastic
Surgery Institute and other senior staff as needed.
. Served as first point of contact and scheduler for all business,
government and private meetings, correspondence and telephone
communication.
. Maintained master database of professional and personal contacts.
. Organized and coordinated all professional society interaction,
conference calls, seminars, media interviews and legal depositions.
. Coordinated all aspects of travel for doctor and family members,
including flights, visas, transportation, dining, and special events.
Medical Secretary to the Vice-Chairman,
Department of Plastic Surgery, Head Section of Craniomaxillofacial Surgery,
Cosmetic and Reconstructive Plastic Surgery
Performed secretarial and administrative duties for the Vice-Chairman of a
complex and sensitive nature.
. Assisted with special projects and programs (i.e. resident interviews and
CCF innovations). Coordinated the Craniomaxillofacial clinics.
. Composed the predetermination insurance letters for upcoming surgeries.
. Interacted with internal and external colleagues, vendors, industry
partners and professional organizations.
. Facilitated and prepared calendars, including scheduling meetings and
conferences, making travel arrangements and processing expense reports,
maintaining vacation and timesheet records, and maintaining and
organizing files.
. Functioned as a liaison with internal and external colleagues, vendors,
industry partners and professional organizations.
. Facilitated and prepared presentations, meetings, travel arrangements.
. Arranged travel, transportation, and accommodations for physicians.
Assisted with planning and preparations of grants, budgets and proposals.
. Created and maintained documentation and organizational systems.
Medical Secretary
OB/GYN and Urogynecology/Reconstructive Surgery 5/2002-5/2003
Provided administrative support for the Director of Clinical Research and
Gynecologic Oncology in the department of Obstetrics & Gynecology.
Assisted the Nurse Practitioner and Registered Nurses with administrative
duties for the department.
Oracle Corporation, Independence, OH 2000 -
2002
Multinational computer technology corporation that develops and market
enterprise software products.
Administrative Assistant
Provided word processing support, including, but not limited to, monthly
reports, policies and procedures, letters, memos, and correspondence.
. Processed all invoices and check requests: resolved accounts payable
issues.
. Performed receptionist duties; greeted visitors, notified staff of
guest's arrival, maintained office security.
Metro Health Medical Center, Cleveland, OH
1998 - 2000
Level trauma 1 medical center ranks in the top 1% hospitals nationwide in
providing best patient care.
Administrative Secretary
Provided secretarial support to the department of Radiology (i.e. Chairman,
Faculty, Office Manager and Residency Coordinator). Also served as
Secretary to the Director of Arrhythmia Services and Pacemaker Clinic.
. Notified physicians on radiology report alerts.
. Scheduled conferences and prepared confidential material for board and
department meetings.
. Scheduled patient appointments, procedures and meetings.
. Reviewed medical charts prior to patient appointments to schedule
necessary lab test.
Mt. Sinai Medical Center, Cleveland, OH 1991 -
1997
A hospital which provided medical care and social services in the
community.
Insurance Representative
Processed TPA for workers' compensation claims and Medicare, working with
UB92s using a pilot billing system.
. Also performed 10-key, data entry, sorting documents, copying and filing
in a fast-paced, deadline-oriented environment.
EDUCATION
Case Western Reserve University, Cleveland, OH Coursework 1987
Cuyahoga Community College, Parma, OH Coursework 1982
CERTIFICATIONS
Employee Engagement, 2009
Outlook Advanced Time Management, 2008
World Class Service Strategy Session and World Class First Impression, 2003
Mentor for secretarial mentorship, 2010
Cleveland Clinic, Cleveland, Ohio
COMMUNITY ACTIVITIES
. Susan G. Komen Race for the Cure, Rainbow Babies Children's Hospital
fundraiser and telethon, St. Malachi Center, Providence House, Meals on
Wheels and Holiday Adopt-a Families.
. Participated in walks & runs, golf outings, auctions, and voter
registration.