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Customer Service Assistant

Location:
Weems, VA, 22576
Posted:
October 10, 2010

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Resume:

Kevin Lee Aines

Home Address: Home Phone:

**** ***** ***** **** 804-***-****

Weems, VA 22576

Experience:

Kilmarnock Entertainment Center: January 2010 - June 2010

General Manager

Kilmarnock, Virginia

. Supervised six department managers

. Assist with budget of six million dollar project

. Director of Marketing

. Developed Menu with Chef and Food/ Beverage Director

. ABC Manager

Creative Colors International: January 2009 - December 2009

Marketing Director/Service Technician

Richmond, Virginia

Jayne Marine Custom Yachts: November 2007 - November 2008

Builder/Supervisor

Reedville, Virginia

Head Golf Professional: March 2002 - September 2007

Indian Creek Yacht & Country Club

Kilmarnock, Virginia

. Owner of Professional Golf Shop

. Buyer / Merchandise Display Coordinator

. Developed Budget for Golf Operations

. Supervised Assistant Professional & Staff of 12 Employees

. Organized / Directed Member Tournament Schedule

. Marketing / Administration of Special Interest Golf Outings

. Daily Communications with Food & Beverage Director / Chef

. Directed Junior Summer Camps / Clinics

. Taught Seminars on The Rules of Golf & Course Management

. Ambassador for New Members to Country Club

Assistant Golf Professional / Teaching Professional: January 2000 -

February 2002

The Crossings Golf Club

Glen Allen, Virginia

. Front Desk Customer Service

. Supervised Staff / Golf Cart Attendants

. Inventory / Pricing / Display Supervisor

. Assisted in Operations of Golf Outings

. Writing Tournament Scoreboards / Posting Scores

. Taught Junior Golf Program

. Instructor of College Golf Classes

Head Golf Professional: March 1998 - December 2000

Tanyard Country Club

Louisa, Virginia

Assistant Golf Professional: February 1989 - March 1998

Hermitage Country Club

Manakin - Sabot, Virginia

SKILLS

. Innovative in program development

. Managing staff / schedules

. Problem solving

. Positive attitude

. Product knowledge

. Club repair / Club fitting

. Computer / Handicap systems

PROFESSIONAL STATUS

CLASS - A MEMBER

. Virginia State Open Rules Official - 1999 - 2000

. P. G. A. Section Assistant of the Year - Southern Chapter 1995

. Rules Official, Southern Chapter - 1994-1995

. Board of Directors, Southern Chapter, A-8 Director - 1995

. Member, Board of Directors, Southern Chapter - 1993 - 1995

EDUCATION - P. G. A.

. Section / Chapter Meetings - 1998 - 2007

. V.S.G.A. Rules Seminars - 2006

. Merchandise Show / Educational Seminar - 2005

. Middle Atlantic Teaching Seminar - 2000

. Golf for All - Teaching the Handicapped Player - 2000

. Computer Management - 1996

. Business Planning / Management - 1995

. Teaching Seminar - How to Teach Teachers - 1992

REFERENCES

Mr. Mike Pannullo Mr. Tom Clark

Georgia Power Ault and Clark Golf

Course Architect

Assistant. To C.F.O. 13327 Elliott Drive

Atlanta, Georgia Clarkesville, Maryland 21029

404-***-**** 540-***-**** (O)

703-***-**** (C)

Mr. Mat Ficklin Ms. Virginia Craig

Chem-Dry, Inc. Head Secretary

Kilmarnock, Virginia Indian Creek Yacht and

Country Club

804-***-**** Kilmarnock, Va.

804-***-****

Mr. Keith Hudgins

Davenport and Company

White Stone, Va

804-***-****



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