Project Manager Quality Assurance

J E F F R E Y J . CO R RAO

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Q U A L I F I C AT I O N S S U M M A R Y

Program Management ~ Logistics ~ Quality Assurance

Customer focused Program Management professional with comprehensive experience delivering leading

edge quality and engineering solutions for diverse divisions and clients. Leader who is adept at gaining

consensus across business lines to align program goals and objectives. Proficient in operations and

manufacturing management including strategy development and client support management. Insight and

ability to see broad vision of business impact and implement plans to eliminate long term issues. Recipient of

Technical Achievement Program Award and Manager Achievement Award. Training in ISO 9001, ISO 14001

and OSHA compliance.

PROFESSIONAL EXPERIENCE

NORTHROP GRUMMAN, Rolling Meadows, Illinois 1997 2009

Program Manager (2005 – 2009)

Directed program implementation with cross functional project team increasing efficiency

through planning, training, as well as, collaborating with key stakeholders for deployment.

Increased and exceeded sales revenue benchmarks annually.

Built internal controls to evaluated delivery standards ensuring adherence to corporate

compliance.

Collaborated on day to day operations with project team members including priority

requirements, work assignments and work sequencing.

Monitored workflow management efficiency and operational effectiveness for quality assurance

and delivery group.

Established project scope, deliverables, work breakdown structure and detailed project plans for

global initiatives.

Performed early risk assessments and formulated mitigation plans for production or operations.

Championed optimization efforts through standard operating procedures (SOPs) resulting in

process improvements and accuracy.

Defined overall scope project and initiated convergence/divergence tasks to ensure

business processes were not impacted.

J E F F R EY J. CORRAO P age T wo

Engineering Project Manager (1997 – 2005)

Built and designed Automatic Test Equipment (ATE) Engineering Services department

including direct management of 46 staff members, program management, budget

oversight, capacity planning, contract negotiation and risk mitigation.

Delivered global projects within government programs within time, cost, quality, and

customer satisfaction parameters for the support department.

Managed induction, repair, verification, and storage of assets required for worldwide

support.

Monitored project course and performance of contract requirements. Directed team

members throughout delivery ensuring requirements were met or exceeded.

Integrated methodology utilization reducing expenses 20% and time to production for all

associated programs.

Provided status of overall project health to management and customers. Gained support

for strategic initiatives critical to implementing the program.

Built and implemented Forward Inventory Supply Depot (FISC) program supporting Navy,

Army and Air Force assets for global distribution.

NORTHROP GRUMMAN, Great River, New York 1988 1997

Engineering Group Leader

Provided worldwide supervision for the deployment and operational support performance on the

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Army’s BSTF systems.

Served as a liaison engineer for the Army’s IFTE Program

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NORTHROP GRUMMAN, Melville, New York 1981 – 1988

Support Technican

Bench tested and repaired multiple electronic, power and RF equipment

ADDITIONAL EXPERIENCE

UNITED STATES AIR FORCE, Worldwide Service

NCO, Support Manager

Top Secret Security Clearance with special investigative clearance

EDUCATION

NEW YORK INSTITUTE OF TECHNOLOGY, Islip, New York

Bachelor of Science, Mathematics

SUFFOLK COMMUNITY COLLEGE, Selden, New York

Associate of Arts, Electronics Technology

COMMUNITY COLLEGE OF THE AIR FORCE, Multi site location (bases)

Associate of Arts, Communication

Professional Experience

• Program Management Seminar

• Engineering Project Management Development

• Ethics/import-Export Training

• Diversity Training

• Behavioral Interviewing

• EH & S Training for Mangers/Supervisors

• SAP Time Keeping Training

• ISO 9001 and ISO 14001

• OSHA compliance

• AF Non-Commission Officer Leadership School

Qualifications

• Proficient in Microsoft Excel, Access, Word, Power Point

• Excellent organizational and time management skills

• Excellent communication skills with proven ability to effectively

communicate concepts and complex topics to both technical and non-technical

personnel

• Adept at crisis management, problem solving and negotiating

Contact this candidate