Customer Service Manager
Resume:
Jane Salvatore
Jackson, MO *****
*******@*********.***
SKILLS AND ABILITIES:
Customer Assurance and Satisfaction:
Greeted customers and assisted with selections.
Resolved customer complaints and assured satisfaction.
Operated cash register and handled cash transactions including refunds or adjustments.
Assuring accuracy of orders including pricing.
Taking orders on the phone with "a smile ".
Communication:
Possess verbal and interpersonal skills; listening, processing thoughts and respond with
appropriate concern.
Demonstrated written skills through company reports.
Committed to treating people with respect and courtesy in all situations.
Interact well with customers and co-workers.
Personal and Self-Management:
Self-motivated and productive; work well with team member or on my own.
Interest in people; able to maintain personal and working relationships.
Organizational skills; like to keep an organized work area.
Personal initiative; follow through on instructions and complete tasks.
SUMMARY OF EXPERIENCE:
Computer skills: word, excel, lotus, quicken, xp;
Over 20 year’s customer service
2.5 years dietary aid
7 years experience in retail (5 in management)
3+ years in bookkeeping
4 years in clerical
15 years food service (including catering)
WORK EXPERIENCE:
Sales Associate Walmart Jackson, Mo
11/2014-12/31/2014 (seasonal)
Catering Kelly Services Cape Girardeau, MO
2014-
Cashier Dexter BBQ Jackson, MO
2014-
Assistant Manager Branding Iron Jackson, MO
2010-2013
Customer Service Sears Cape Girardeau, MO
2011-2012
RGM Pizza Hut Cape Girardeau/Jackson, MO
2001-2009
Store Manager Bill's Dollar Store Marble Hill, MO
1997-2001
Customer Service Associate Venture Cape Girardeau, MO
1996-1997 (1985-1986)
Bookkeeper WISER, Inc. Cape Girardeau, MO
1996-1998
EDUCATION:
SEMO University, Cape Girardeau, MO; B.S. In Business Administration; Major in Marketing
Management in the specialized area of Sales and
Promotion. Dec. 1981.
Food Safety Certification issued by Cape Public Health.
License for Health and Life Insurance issued by the state of Missouri.
INTERESTS:
Jackson Bowling League; Do it yourself and landscaping projects.
Contact this candidate