Rosette J. Furlow
Pataskala, OH 43062
********@****.***
Home: 740-***-****; Cell: 614-***-****
TO OBTAIN A POSITION THAT WILL ENABLE ME TO USE MY STRONG ORGANIZATIONAL
OBJECTIVE
SKILLS, EXTENSIVE WORK HISTORY, AND ABILITY TO WORK WELL WITH PEOPLE.
WORK EXPERIENCE
Assistant Deputy Registrar
June, 2001 – Present, Licking County Treasurer’s Office, Pataskala, Ohio
• Allocate payments of property taxes to the OnTrac system which includes real estate and manufactured home
taxes as well as escrow payments.
• Balance bills against checks and cash in drawer as well as what is logged in OnTrac system to ensure accuracy.
Further, balance with entire office and main office in Newark.
• Troubleshoot partial payments so they are allocated to the proper sources.
• Assist customers over the phone and in person with general questions, duplicate bills, resolving problems with
payments, and questions about delinquent accounts.
• Handle and balance large amounts of payments during the two tax collection periods each year.
• Explain payment plans for delinquent real estate and escrow accounts to customers.
• Demonstrate the ability to property interact with customers coming into the office for a variety of reasons.
• Direct customers to the proper department in Newark if issue does not relate to Pataskala office.
• Assist Auditors office as needed including sale of dog tags.
Receptionist
Spring, 1999 – June, 2001, Byers Imports, Columbus, Ohio
• Answered and transferred incoming calls to different departments including sales, service, and general manager.
Took messages when departments were not available.
• Created a filing system by VIN (Vehicle Identification Number) numbers and make of cars.
• Greeted customers and notified proper department of their arrival.
Receptionist
December, 1998 – Spring, 1999, Columbus Paraprofessional Institute, Columbus, Ohio
• Assisted financial office with collection of student packets.
• Directed potential students to educational counselors.
• Answered phones and typed letters for Manager of school.
• Assisted Manager as needed.
Office Manager
1996 – December, 1998, Pataskala Post, Pataskala, Ohio
• Answered phones and transferred calls to proper associate.
• Typed articles in preparation for the next weekly edition.
• Delivered over 2,000 newspapers each week to the Pataskala area business.
• Took pictures around community for news stories.
• Collected fees and wrote entries for classified advertisements.
SKILLS
• Proficient in OnTrac system.
• Excellent skills in attention to detail.
• Ability to quickly adjust to change.
• Experience with Microsoft Word.
Willing and eager to learn new skills.
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References Available Upon Request.
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