BRENDA WALL **** Cam. Piedra Lumbre
Santa Fe, NM 87505
QUALIFICATIONS
* Supervise with motivation and positive reinforcement.
* Quick to learn new responsibilities. Detail oriented.
* Computer literate; medical software, EMR, spreadsheets,
writing documents.
* I am dependable, honest and work very hard to achieve
success in all my endeavors.
EDUCATION
B.S. 1988 Stephen F. Austin University, Nacogdoches, TX
EXPERIENCE
06/10- Operations Manager, Pacific Pulmonary Services
Present
Supervise 9 employees; Human Resources, Purchasing;
Answer patient inquiries regarding services or billing issues;
Work with vendors; Constant supervision of CSR's, Technicians
and other supporting staff to insure necessary work is being
done
to move new patients from not billing to billing; Insuring both
offices are meeting compliance requirements; Reporting
daily numbers to district and regional managers; Maintain
and update business plan for Santa Fe and Farmington office.
12/04 - Practice Manager, Allergy Partners of NM, Santa Fe, NM
Present
Supervise 10 employees; Human Resources; Purchasing; Customer/
/patient relations regarding any and all issues; Vendor and
patient
record keeping; Supervision of billing on patients, insurances,
and
occasional vendors; Prior Authorizations, Referrals;
Credentialing
of all doctors and mid level therapists; When short handed, I
filled
in for all positions except doctor; IT support; Payroll.
09/97- Office Manager, Rehab. Medicine Assoc., Santa Fe, NM
01/05
Manage office operations for physical medicine rehabilitation
Physician. Insured appropriate flow of patients and business.
Managed financial records: billing, accounts
payable/receivable.
Data entry, appointments, prior authorizations, referrals. All
Collections: insurance companies, patients and attorneys.
Manage
medical records. Keep stats on all aspects of billing and
collections
for doctors review. Ordered supplies. Wrote letters and
filled out
disability forms and write prescriptions for doctor.
Payroll, human
resources and more.
02/92- Assistant Administrator, Turquoise Trail Physical Therapy, NM
08/97
Billed patients and insurance companies. Recorded accounts
receivable.
Data entry. Obtained prior authorizations and referrals. Made
service
and billing arrangements with patients and attorneys. Answered
patient
inquiries and resolved billing difficulties. Supervised three
employees
responsible for support services and collections. Assisted
with patient
care when needed. In charge of business affairs in absence of
Administrator, including payroll and accounts payable.
REFERENCES: Available upon request