Customer Service Sales

Location:

Posted:

October 10, 2010

D ynisha Buford

abju5v@r.postjobfree.com

SU M MARY OF QUAL I F ICAT IONS

• Great ability of customer service and interpersonal skills.

• Ability to use various computer programs accurately and efficiently

• Professional and positive atti tude

• Excellent problem solving skills

• Excellent communication skills both wri t ten and oral

• Great ability to learn departmental operating procedures

• Team player

WORK EXPER I ENCE

D r. David Reeves and Dr. Randal I wasuik

Dental Assistant Apri l 2010 – Present

• Sterilization

• Assisted during root canal procedures

• Assisted during consultations

• Set up and take down operatories under stressful time constraints

AmeriCorps

Fitness Instructor November 2008 - June 2009

• Planned, organized/coordinated social activities/special events

• Maintained superior guest relations

• Completed mandatory paperwork

West Corporation

Customer Care Representative May 2008 - September 2008

• Received/processed incoming phone calls for dedicated clients

• Obtained, entered, and verified customer information

• Adhered to scripts, and made sells as necessary

• Enhanced the departments relationships with customers

• Provided the highest quality/responsive service possible

Biscotti’s at Peppermill

Hostess /Cashier March 2008 - May 2008

• Coordinated activities in regards to taking and processing orders

• Scheduled dining reservations and arranged parties or special services

• Recorded sales on (POS) system

• Provided guest with effective, efficient, and friendly service

References upon request