Customer Service Sales

Lindsey N. Daniels

**** **** **** **. ***. H Phone

404-***-****

Smyrna, GA 30080

abju1v@r.postjobfree.com

PROFESSIONAL SUMMARY

Skilled communicator and innovative thinker with a strong background in

customer service, sales and hospitality. I possess a unique blend of

leadership skills and technological knowledge with superior results. I am a

team player who is eager to learn and grow to be among and become the "best

of the best". I am seeking an opportunity to further my career in a

management and/or customer service related field.

Specific expertise in:

* Leadership

* Planning

* Communication

* multi-tasking

PROFESSIONAL EXPERIENCE

AT & T, Atlanta, GA 3/01- 2/09

Customer Service Representative

. Provided excellent customer service in an inbound call only, call

center environment

. Handled customer account inquiries

. Interacts with other companies and departments regarding customer

concerns and requests

. Supported fellow employees in a fast paced and self-supervised

environment

. Reached 98% of monthly sales goals

Sheraton Buckhead Atlanta Hotel

Front Desk Agent 10/00- 3/01

. Greet and assist guests with a timely courteous check-in

. Handled guest concerns and requests

. Supervised and maintained front deesk appearance

. Encouraged, motivated, and supported fellow employees and team mates

. Provided outstanding customer service

EDUCATION

Atlanta Institute of Aesthetics

Esthetician training program. 5/09-4/10

Esthetics Licensed in Georgia 6/10

The University of Memphis

Risk Management, Criminal Justice 06/98-

08/99

University of Memphis, Memphis, TN

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