Customer Service Manager
Resume:
April Dawn Parker
Alpine, AL 35014
***************@*****.***
. OBJECTIVE
To contribute developed skills to a challenging position in the business
field where my educational and work experience will have valuable
application.
. SUMMARY OF QULIFICATIONS
* Clerical skills including QuickBooks, Word Perfect, Microsoft
Excel, Microsoft Word, and other aspects involved in office
management.
* Developed interpersonal skills, having dealt with a diversity
of professional, customer and team members.
* Proven communication skills, both written and oral.
* Function well in high-pressure atmosphere.
. EDUCATIONAL DATA
J. R. Pittard Area Vocational School-Business Education
Alpine, AL, 1996
Winterboro High School
Alpine, AL, 1996
. PROFESSIONAL DATA
Imery's Pigments and Additives Group, Data Entry Clerk, June 2008 to
February 2009
Enter daily mine data, collect diesel and gas usages, bag weight data, non-
conforming materials, brightness charts, expense reports, inventory, all
incoming mail, manage plant managers calendar, schedule appointments, and
maintain ISO manual.
Fairmont Realty Company, Sylacauga, AL Office Manager, June 2002 to May
2007.
As Office Manager, my basic responsibilities included answer telephone,
handle all incoming and outgoing mail, assisting clients in person and over
phone, A/P, A/R, manage and update company website and multiple listing
(MLS) as required by the Talladega County Board of Realtors and Alabama
Real Estate Commission, manage rental properties, collect rental monies
from tenants, maintain 4 checking accounts, all advertising, schedule
appointments, prepare evictions and file claims into small claims court.
Wells Fargo Financial Ala, Inc., Customer Service, July 2000 to February
2002.
Handle all money intake, A/P, A/R, handle customer complaints, process
loans, answer multiple phone lines, manage customer accounts, inventory
control and make nightly bank deposit.
Marvin's Building Materials and Home Centers, Customer Service/Cashier
September 1996 to July 2000.
Handle cash intake, inventory control, mange customer accounts and other
various clerical duties as needed.
. REFERENCES
Available upon request
Contact this candidate