Manager Human Resources

Lasca Hix

**** ****** ****** ( Las Vegas, NV ****8 ( 702-***-**** (

abju0b@r.postjobfree.com

Objectives

1. SEEKING A CHALLENGING MANAGEMENT LEVEL POSITION FROM WHICH I CAN UTILIZE

MY KNOWLEDGE, EXPERIENCE AND EXPERTISE AND CONTRIBUTE TOWARDS THE

ATTAINMENT OF COMPANY OBJECTIVE AND GOALS.

2. To continue learning new skills, refine existing skills and increase my

value.

Skills

HUMAN RESOURCES: Human Resources (Cont'd): Accounting:

Department Startup HR Policies & Procedures Company Set Up

Employment Law Orientation & On-Boarding Balance Sheet

FMLA/ADA/EEO/COBRA Training & Development P & L

Mediation Performance Management Journal Entries

Staff Recruitment & Organizational Development Accounts Payable

Retention HR Program/Project Accounts Receivable

Employee Relations Management Inventory Control

Professional Experience

MANUFACTURING COMPANY - LAS VEGAS, NV

Manufacturer and distributor of specialty bottled water.

HR Director, 2010 to Present

Assumed this position to establish the HR area, develop organizational

programs, policies and procedures. Functions include: creation and

maintenance of employee database, leave-of-absence program, recruitment,

on board orientation, terminations, training and workflow processes and

the handling of day to day workplace issues.

Key Results:

< Standardized new hire process, structured and implemented new hire

forms: application, employee agreement, proprietary information

agreement, independent contractor agreement, new hire checklist.

< Trained staff on Discrimination and Sexual Harassment.

< Brought workers' compensation program into full compliance.

< Implemented OSHA log & injury report form.

< Created an employee manual and an emergency procedures safety manual.

< Introduced company's first formal performance review program.

< Created a progressive discipline policy and process.

< Developed two employee orientation processes; one for office staff and

one for production staff.

< Developed and implemented termination process.

< Implemented metrics to measure productivity of each employee.

< Successfully resolved a Labor Commission and an EEOC complaint, both

were dismissed.

Professional Experience (continued)

VP OPERATIONS, 2009 TO 2010

WHILE INITIALLY HIRED FOR HR AREA, I ASSUMED THIS POSITION TO FILL AN

IMMEDIATE NEED FOR ESTABLISHING STANDARD OPERATING PROCEDURES [SOPS] PER

CGMP STANDARDS, QUALITY CONTROL, INVENTORY CONTROL SYSTEM, PRODUCTION

PLANNING, BATCH DOCUMENTATION REQUIREMENTS AND PRODUCT DISTRIBUTION

PROCESSES AND PROCEDURES.

Key Results:

< Developed and implemented Standard Operating Procedures for the

Production & Quality Assurance areas per cGMP standards.

< Developed & implemented an inventory control system, batch

documentation procedure, production planning, and product distribution

procedures & processes.

< Proposed the hiring of a Warehouse Manager/Delivery Manager which was

approved; created, defined & implemented responsibilities and duties

for Warehouse Manager & Delivery Manager which was contributive to:

< Average increased of 37% in line production.

< Local product delivery increased by 5x.

< Increase of production efficiency contributed to an increase in gross

income of 57%.

< Modifications to QuickBooks to enhance reporting capabilities to more

accurately monitor statistical trends.

SELF EMPLOYED - Business Consulting

AIRESPRING, INC. - LOS ANGLES, CA

Provides voice, data, and VoIP communications services to mid-sized

companies.

Director of Resources, June 2007 - July2009

Position involved a broad range of HR functions, including recruiting and

training employees; the writing and implementation of company policies;

project management; administration of benefits; investigating and

responding to [or liaising with counsel on] EEOC, EDD claims; workflow,

workforce management; employee relations; disciplinary action,

performance review, exit interviews; compilation and presentation of

company metrics at weekly executive meeting for evaluation; co-ordinate

with IT Dept as necessary, and managing HR records.

Key Results:

< Project Management:

o Prepared additional 6000 sq. ft. of office space for occupancy:

layout, painting, sourcing and installation of 56 cubicles,

electrical and cabling modifications to furnish power, phone,

internet to cubicles. Purchasing of new office equipment and

furniture: chairs, printers, computers, conference and training

room furnishings and equipment.

o Relocating server room and equipment, sourcing and installation of 50

ton HVAC unit for new server room, electrical and fire system

modifications and inspections.

< Budget:

o Negotiated 23% discount on purchase of office supplies.

o Obtained 8% discount on cell phone basic charges.

< Legal:

o Developed process for incoming subpoena's for call detail

records, et. al. to ensure timely and accurate response.

o Created documentation process for fraud complaints putting the

company in a more defensible position.

< Training:

o Arranged annual mandatory trainings for 35 executive, management,

supervisor level staff on Discrimination and Sexual Harassment.

o Conducted training for 35 executive, management, supervisor level

staff on interviewing techniques and best practices, conducting

workshops and one-on-one coaching sessions that contributed to sound

hiring decisions.

< Developed standardized disciplinary procedures and tracking system

that insulated company from legal risk and ensured consistent and fair

discipline processes.

< Implemented process, procedures and documentation requirements for

COBRA and FMLA.

Executive Assistant to VP Investor Relations, Jan. 2007 - June 2007

Managed property portfolio which included 31 properties; managed stock

portfolio including private placement investments. Managed VP's calendar,

email, meetings, travel. Performed ongoing accounting functions, posting,

reconciling accounts, financial reports and pre-tax tax preparation;

developed procedures for accounting functions.

Key Results:

< Reconstructed QuickBooks for 2005 - 2007, including creation of sub

accounts for each stock purchase to include strike prices, currency

exchange value differentials.

< Handled the sale of two commercial investments with multiple investors

from contract receipt to closing for a total of $575K net to employer.

< Recommended and sourced new property management company earning the

first net profit on portfolio in 5 years.

MANAGEMENT SUCCESS - GLENDALE, CA

National business consulting firm.

Sales Manager, 2005-2006

Managed a sales team of 5 - 8 people [cold calling and warm leads], and a

team of 4 lead generators [pilot project].

< Train & qualify new sales representatives

< Monitor sales statistics on hourly basis and debug sales people with

dropped closing ratios.

< Managed a 4 person lead generation pilot; monitor results and make

recommendations to improve results.

< Increased sales by 33%

AIRESPRING, INC. - LOS ANGLES, CA

Provides voice, data, and VoIP communications services to mid-sized

companies.

Executive Assistant to CEO/Director of Human Resources, June 2004 -

October 2005

This was a new position in the company with the stated purpose of taking

on functions that would streamline and free up the CEO's time to work on

strategic planning, goal setting and new product development. I

established the functions, processes and procedures for this position

based on the purpose I was given. I handled his communications, daily

schedule, travel, meetings et. al. It was my responsibility to ensure

that the CEO's orders throughout the company were executed and provide a

status report on such. I became the final escalation point in resolving

any situations consulting with him as necessary. After six months, I

took on the additional function of Human Resources. Within a few months I

hired a Director for the area, training and managing her.

Additional Experience

MISSION OF THE CHILDREN - FOUNDER & EXECUTIVE DIRECTOR

Private Non-Profit School

Executive Resorts, Inc. - Controller

Real Estate & Property Management Company

Colorado Mountain College - Accountant & Teacher

Junior College

First Summit Saving & Loan - Operations Officer

Savings and loan institution

Certifications

*CURRENTLY STUDYING FOR PHR CERTIFICATION*

FDA's cGMP for Human Food Certificate

Certified Professional Food Manager

Organization Executive Course

Vocational Credential in Accounting

Colorado Real Estate License (expired)

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