Karen Rafter
Naples, FL 34105
Cell: 407-***-****
abjtv1@r.postjobfree.com
Experienced Professional with proven ability to deliver high quality
results, outstanding customer service, and commitment towards business
improvements and opportunities for growth.
Selected Professional Accomplishments
. Investigated incomplete and inaccurate legal guidelines and initiated
a review of compliance requirements for marketing programs in all 50
states. Researched and authored compliance guidelines for use by
paralegals, marketing and program managers ensuring accuracy, legality
and completion of reviews.
. Researched and analyzed real estate licensing laws for legal
compliance in all 50 states including regulations, exemptions,
required licensing, procedures, applications, fees, and clarifying the
corporation's ability to sell on a state by state basis.
. Consistently met or exceeded program review deadlines resulting in an
increase of approved programs and the ability of program managers to
increase sales.
. Reviewed, evaluated risks and modified thousands of advertising
programs to ensure regulatory compliance. Delivered high quality,
diverse and complex programs which positively impacted the marketing
process and demonstrated that quality need not be sacrificed for
quantity.
. Submitted advertising programs for state regulatory approval.
Meticulous review of programs and adherence to state laws resulted in
accuracy, minimum official contact, and avoided legal problems.
. Collaborated with legal, IT and marketing departments to design and
fine tune the structure of a new corporate database system. Identified
key requirements, evaluated options, and built a system that was
responsible for streamlining the existing time intensive review.
. Identified and evaluated program managers' concerns, legal issues and
deadlines, then collaborated and communicated to set priorities and
comply with state laws, negotiated alternative approaches, coordinated
deadlines, and demonstrated positive results.
. Established, organized and managed a database to catalog over a
hundred marketing disclosures. Edited and maintained a list of
separate disclosures compatible with a new corporate database program.
Rafter - Page 2
Professional Experience
Wyndham Vacation Ownership, Inc., Orlando, FL
1999-2008
One of the largest timeshare companies with over 600,000 Owners, 70
resorts, and 200 associations across the country engaged in development,
acquisitions, marketing, sales and resort management.
Senior Paralegal
Reviewed all advertising and marketing programs for legal compliance per
statutory/code guidelines and company policies. Reviewed and researched
laws regarding e-commerce, marketing, timeshare, consumer protection, prize
and gift, seller of travel, telemarketing and sweepstakes, and then
provided interpretation for business units. Educated business units on
legal, administrative laws, regulations and business policies, and
collaborated with business units to design creative advertising within
legal and compliance parameters.
Southern Community College, Orlando, FL
2000 - 2002
Part-Time/Evening Instructor: "Introduction to Paralegal Studies"
Lectured and tested on ethics, civil litigation, legal research and
analysis, real estate, estate planning, contracts, torts, the court system,
administrative law, constitutional law, statutory law and other topics.
Law Offices, Orlando, FL
1995-1999
Peggy Hoyt, LLC/ Vose and Blau/Fowler, Barice, Feeney and O'Quinn
Paralegal
Practiced at several law firms in the Orlando area to develop and expand
paralegal skills in various legal areas and legal environments. Gained
experience in Family Law, Probate, Business Law, Litigation, Estate
Planning, Real Estate and Municipal Law.
Prior Experience
Historic Third Street, Naples, FL
1993 - 1994
Director of Advertising
Responsible for the advertising and creative themes for multiple shops to
increase merchant sales.
Everglades National Park
1992 - 1993
Guest Relations
Advertising Agencies, Boston, MA
1983 - 1991
Marketing Manager/Account Executive
Career consisted of diverse positions with a variety of advertising
agencies. Produced and executed sales presentations, developed and executed
strategic marketing plans. Collaborated with creative team and other staff
members on the production of catalogs, brochures, inserts, print, radio and
TV ads, special events, direct mail pieces and newsletters.
Civic Service
City Planning Board, St. Cloud, FL
2003 - 2006
Board Member
Reviewed planning documents, plats, landscape drawings, proposed water
drainage and mitigation, signage, easements, right-of-ways, etc. Rendered
decisions on planning/development proposals.
Education and Certification
Master of Business Administration (Marketing/Business)
Boston University, Boston, MA - With Honors
Bachelor of Science - Arabic
Georgetown University, Washington, DC
Paralegal
Rollins College, Winter Park, FL - With Honors
CP (Certified Paralegal) National Certification