Customer Service Real Estate
Resume:
LAURIE J. MCGRAW
**** ******** **., ******** *****, VA 23456
abjtuz@r.postjobfree.com
Cell 757-***-****
OBJECTIVE: To acquire an available Administrative postion.
EMPLOYMENT:
FRONT DESK GSR 2008-PRESENT/1998-2006
Red Roof Inns 093 757-***-**** Virginia Beach, VA 23462
All aspects of hotel daily functions; check in/out of guests, reservations,
handling of cash and credit; supervise/ensure housekeeping/laundry complete
their assigned tasks.
Office Administrator 2006-2009
GSH Real Estate 757-***-**** Virginia Beach, VA 23452
Hired as the Administrative Assistant, after 8 months I was promoted to
Office Administrator. Responsibilities included, but not limited to; entering
and maintaining real estate listings, sales & closed files into REIN and
company accounting software, handled ordering of supplies and equipment
service, maintained agent hire/terminated files, billing and the office
checkbook. Anticipated and ensured Agents needs were accommodated,
assisted in agents advertising and training etc., ensured administrative
assistant completed assigned duties, assisted other offices with training,
assisted with the New Homes Division and Corporate Division including the
CFO and President, as needed.
FRONT DESK GSR 2006
Red Roof Inns 567 757-***-**** Virginia Beach, VA 23455
All aspects of hotel daily functions; check in/out of guests, reservations,
handling of cash and credit; ensure hskp/laundry complete assigned tasks.
CALL CENTER SUPERVISOR 2004-2006
Geeks on Call 757-***-**** Virginia Beach, VA 23452
Hired as a member of the call center taking inbound calls for computer
service while learning several inner company complex software; 7 months
later I became a call center supervisor, as supervisor my duties were keeping
an upbeat atmosphere in the call center, employment of the call center,
training in the call center, maintaining the schedule and attendance, quality
assurance of the call center including call monitoring and attending to
customer service complaints.
Further work history available upon request
EDUCATION:
ADVERTISING SALES/ANNOUNCING IN BROADCASTING
New England School of Communications (Broadcasting)
Certificate of Graduation-Broadcasting License
Bangor, ME 04401
BUSINESS/LIBERAL
Bangor High School
Bangor, ME 04401
REFERENCES FOR LAURIE J. MCGRAW
____________________________________________________________________________________________
Len LaDell
Retired GSH Real Estate Broker/VP
Previous Supervisor
Don Hauck
Director of New Homes Division
Business
Duane Jackson
Call Center Director
Previous Supervisor
Christine Edwards
Realtor/Prudential Towne Realty
Business
Nancy Souldourian
Realtor/Prudential Towne Realty
Business
Sherry Reid
Townebank Mortgage Officer
Business
Lisa Ray
Loan Officer
Personal
Jasmine Harris
Office Administrator
Personal
Thomas Cole
Hotel GSR
Personal
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