Customer Service Supervisor

COREY T. GLEASON

*** *. *** ******, *********, Ohio 44906 419-***-**** abjtt2@r.postjobfree.com

OBJECTIVE

My goal is to migrate into an IT role working on computer equipment in a professional environment. I have

experience with multiple operating systems including Windows, 98, XP, and Vista. I am familiar with

replacement of hardware including RAM upgrades and peripheral devices. I am also familiar with software

upgrades. I am pursuing my A+ and Net + certifications.

EXPERIENCE

8/2005 to 8/2009

Milark Industries, Mansfield, Ohio

At Milark I was responsible for the production of parts for automobile companies including Seat Belt

Brackets for General Motors and Accessories for Harley Davidson Motorcycles. My duties included;

• Operating several complex machines including a HAAS CNC Machine and multiple robotic

welders.

• Performed Quality Inspections on rush orders and packaging

• I am a certified Arc Welder and Certified Forklift operator.

• I served as a trainer for new hires on these machines.

• I was laid off due to the downsizing of the automobile industry.

6/2004 To 5/2005

Toys R Us, Mansfield, Ohio

I was assigned to “Big Ticket” items in the warehouse. In this role I performed the following duties;

• Assembled large items such as bikes and playhouses

• Assembled and set up store displays

• Assisted customers with loading and securing their orders

• Overall Customer Service

3/2004 To 6/2004

Infocision, Mansfield, Ohio

My role at Infocision was as a telecommunications representative. I was assigned to multiple campaigns

including;

• Taking orders during live telethons

• Infomercial Sales orders

• Political fund raising

EDUCATION

8/1993 To 6/1997

Clearfork High School, Bellville, Ohio

Studied Art and General Courses and received diploma

9/1997 To 5/1998

Ashland County JVS, Ashland Ohio

Received Culinary Arts Certification while specializing in International Cuisine.

REFERENCES

Jeremy Reitler – Supervisor, Milark Industries

419-***-****

Jeremy served as my direct supervisor for 3 years

Steve W. Allen, PMP – Project Management Supervisor – Qwest Communications, Dublin, Ohio

419-***-****

I’ve known Steve for more than 8 years

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