Customer Service Sales
Resume:
Nicole B. Deerfoot
Columbus, Ohio 43081
614-***-**** (Mobile)
614-***-**** (Home)
Thank you for taking the opportunity to review this summary of my
credentials and experience.
My qualifications represent a combination of career development that
predicts positive contributions. As a successful customer service
professional, my background is highlighted by significant experience in
hands on and supervisory assignments in a retail setting. My functional
areas of expertise have been identified as business development, maximizing
customer potential, workflow management, operational efficiency and quality
control.
Considering my accomplishments, my strengths have been highly developed
organizational, analytical and communication areas. I am versatile,
productive under pressure, and I have gained the respect with whom I have
come in contact. I offer a high degree of integrity, and believe that I
will be an asset to your company.
As the resume simply summarizes my career history and capabilities, there
is considerably more to relate. I would appreciate the opportunity to meet
with you personally, to more specifically discuss what I might do for your
team.
Respectfully yours,
Nicole B. Deerfoot
Nicole B. Deerfoot
1461 Tracy Circle
Columbus, Ohio 43223
***************@*****.***
Objective: A career directed position, providing expertise in Customer
Service, Management and
Visual Merchandising.
Professional
Experience
Assistant Store Manager T.J.Maxx
2007-2007
- Oversee and manage the operations of a $9million store.
- Maximize store sales - current and future.
- Develop an effective sales and merchandising team.
- Maintain merchandising presentation to "customer ready"
standards.
Origins Business Manager Macy's
2004-2007
- Motivated and developed team to exceed sales goals of a
$150,000 counter.
- Executed monthly events to drive sales according to
corporate expectations.
- Coordinated and maintained corporate inventory guidelines
and presentation.
- Analyzed business opportunities by reviewing and compiling
sales reports.
Assistant Sales Manager Lazarus-Macy's 2003-
2004
- Lead and motivated team to exceed sales goals in a
$3million department.
- Implemented corporate visual merchandising guidelines.
- Maintained loyal clientele by achieving outstanding
customer service.
- Mentored new associates in daily routine and expectations.
Seasonal Merchandise Coordinator Tommy Hilfiger 2002-
2003
- Motivated store teams to exceed sales goals.
- Implemented corporate visual merchandising directives.
- Monitored sales productivity by analyzing and compiling
sales reports.
Men's Collections Specialist Lazarus 2001-
2002
- Executed corporate visual merchandising presentations for
men's designers: Tommy Hilfiger, Ralph Lauren, Nautica,
Sean John, Roca Wear, and Phat Farm.
- Produced sales by offering quality customer service and
product knowledge.
- Met corporate new account credit goal.
Tommy Hilfiger Specialist Lazarus 1999-
2001
- Built sales and clientele in Missy Better Sportswear
through superior customer service.
- Implemented corporate visual merchandising planograms for
women's designers: Tommy Hilfiger, Lauren, Calvin Klein,
and Liz Claiborne.
Merchandise Processor Kohl's 1997-
1998
- Processed inbound stock and replenished stock levels.
- Maintained corporate visual merchandising guidelines.
Education
1992-1995 Certificate of Graduation, Claymont High School,
Uhrichsville, Ohio
References
Professional and personal references provided upon request.
Contact this candidate