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Customer Service Assistant

Location:
Raleigh, NC, 27604
Posted:
October 10, 2010

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Resume:

Rene O. Cutting

**** *********** **** . *******, ** 27604 . 366-***-**** .

abjts6@r.postjobfree.com

EDUCATION

North Carolina A&T State University, Greensboro, North Carolina

M.S., Animal Health Science, December 2005

B.S., Animal Science, May 2003

SKILLS

Animal/ Veterinary:

. Maintenance and care of rodents (mice- inbred, nudes and SCIDS; rats),

rabbits, cats, dogs, squirrel monkeys, guinea pigs, hamsters, goats

and sheep.

. General animal restraint

. Drug administration (SQ, IP, IM, PO, and IV)

. Taking and developing diagnostic digital radiographs

. Anesthetizing and monitoring general anesthesia (pre-op and post-op

care)

. Dissection and tissue collection

. Sampling (includes but not limited to tissue, urine, stool, and blood)

. Detailed record keeping

. Vaccines, IV fluids, blood/plasma transfusion administration

. Venipuncture: tail and submandibular facial veins (rodents); ear

artery and marginal ear vein (rabbits); saphenous, cardiac, cephalic

and jugular veins

Laboratory/ Research:

. Media, buffer, and bacterial culture preparation

. General lab techniques (sterile aseptic techniques, mircopipetteing,

and centrifugation)

. Detailed laboratory record keeping

. Western blots, protein expression, PAGE, whole cell preparation,

sonication, DNA sequence and RT-PCR applications

Personal:

. Strong interpersonal, customer service, and teamwork skills

. Effective written and verbal communication skills

. Attention to detail

. Ability to multi-task efficiently

Computer: Microsoft Windows Powerpoint, Word, and Excel

EMPLOYMENT

University of North Carolina at Chapel Hill Chapel Hill, NC

Research and Economic Development- Office of Animal Care and Use

Research Specialist- Training and Compliance Coordinator (October 2009-

present)

. Responsible for providing oversight and evaluation of all components

in the animal care and use program

. Identify new animal handling research personnel and ensure that

adequate training is available

. Present lecture and teach research personnel on hands-on techniques

during training courses (i.e. handling and restraint, basic

injections, and euthanasia)

. Ensure regulatory compliance (federal, institutional, or state)

. Conduct routine animal laboratory inspections and send out reports

. Read, edit, and review protocols

. Provide laboratories with up-to-date information on laboratory animal

welfare

. Amend training protocols as needed to maintain compliance

. Provide direct assistance to Principal Investigators (PIs) in order to

resolve outstanding non-compliance concerns

. Manage rodent colonies

. Investigate potential animal concerns

. Member of an employment search committee team

University of North Carolina at Chapel Hill Chapel Hill, NC

Division of Laboratory Animal Medicine (DLAM)

Research Specialist- Veterinary Technician (October 2006- October 2009)

. Performed routine health surveillance and the status of laboratory

animals (mice, rats, dogs, cats, guinea pigs, hamster, pigs, sheep,

rabbits, and squirrel monkeys)

. Coordinated and participated in the sentinel and quarantine

surveillance programs which included serology, hair follicle and fecal

collection

. Administered preventative treatments for mite and pinworm outbreaks

. Administered supportive care as needed

. Monitored the veterinary health care of a Muscular Dystrophy (MD) dog

colony which included affected, carrier and normal dogs (most commonly

included Golden Retrievers and German Shorthair Pointers).

. Administered vaccines and heartworm preventative on a routine basis

for MD colony

. Updated labs and veterinary staff on current animal concerns

. Implemented daily treatments and medications for animals

. Assisted in routine and emergency medical treatment (after hours

included)

. Ensured complete and accurate maintenance of all animal records

. Prepped for animal surgery and recovered post-operative patients

. Followed and maintained SOPs

. Tested non-human primates for TB

. Trained laboratory personnel on the proper use of isoflurane for

procedures that required inhalational anesthesia

. Conducted various methods of euthanasia (CO2, cervical dislocations,

decapitation, thoracotomy, and cardiac puncture).

. Provided care also for rodents in Biosafety Containment Levels (1-2)

. Member of an employment search committee team

Carolina Veterinary Specialists Charlotte, NC

Intensive Care Unit Technician (February 2006- September 2006)

. Performed hourly routine hospital protocols to aid in the

stabilization of feline and canine critical care patients

. Administered prescribed drugs (PO, IV, SQ); included controlled drugs

. Provide post-op and routine supportive care (bladder expression,

placed urinary and IV catheters)

. Monitored blood/plasma transfusions and vital signs (TPR)

. Utilized CRIs

. Performed venipuncture (jugular, cephalic and saphenous)

. Routinely collected blood samples for (CBC/Chemistry panel; blood

sugar curve, PCV)

NC A&T State University Greensboro, NC

Graduate Research Assistant (January 2004-November 2005)

. Conducted research and analyzed data

. Prepared research findings in the form of a thesis: Characterization

of Enterotoxigenic E. coli (ETEC)

. Presented research findings at professional meetings

Matthews Animal Clinic Matthews, NC

Kennel Assistant/Doctor's Assistant (June 2000 -August 2001)

. Assisted with animal care, surgeries, x-rays, general preventative

care, animal restraint, collection and assessment of stool and blood

samples

CERTIFICATIONS Registered Laboratory Animal Technician (RLAT)

Studying for LATG exam

AWARDS AND AFFILIATIONS

Institutional Animal Care and Use (IACUC) ad-hoc member (October 2009-

present)

American Association for Laboratory Animal Science (AALAS) (2007-2011)

Bioscience Research Initiative for Doctoral Graduate Education (BRIDGE)

Fellow (August 2003- December 2005)

FUTURES' Interdisciplinary Biotechnology and Biodiversity Fellow (June 2004-

December 2005)

American Society of Animal Science (ASAS) (2005)

Gamma Sigma Delta Honor Society of Agriculture (2004)

American Society for Microbiology (ASM) (2004)

Minorities in Agriculture and Natural Resources Related Science (MANRRS)

(2002)

COMMUNITY SERVICE National Science Center of Greensboro (2003)

INTERNSHIPS

Alliance for Graduate Education and the Professoriate (AGEP),

NC State University, Raleigh, North Carolina (Summer 2005)

. Participated in a research project

. Performed laboratory techniques such as cloning genes, SDS-PAGE, PCR,

western blots, and other general laboratory techniques

Summer Enrichment Reinforcement Program (SERP),

Tuskegee Institute, Tuskegee, Alabama (Summer 2002)

. Participated in a series of lectures that included topics in

histology, physiology, and anatomy

. Dissected the anterior end of a cadaver dog to study various muscles

References provided upon request



Contact this candidate