Manager Customer Service

Patrick Moore

**** *** ********* **** ***. *** Raleigh, NC 27615 PH: 623-***-****

Email:abjtru@r.postjobfree.com

OBJECTIVE:

To continue my professional development in a strong industry utilizing

transferable skills.

QUALIFICATIONS SUMMARY:

Consistently met operational deadlines satisfying aggressive company goals.

Possessed ability to prioritize and demonstrate sense of urgency to achieve

necessary results.

Managed store operations including associate development, sales,

purchasing, receiving, merchandising, inventory control, while delivering

superior customer service.

Developed and supported store staff concerning accountability, standards,

and teamwork. Responsible for cultivating and supporting professional

relationships internally and externally.

Reconciled reports, researched discrepancies, and executed adjustments.

Completed daily data entry and Telxon RF scan receiving functions.

Performed serial number tracking and integrity.

Enforced practices relating to health, fire, pest control, and safety.

Contact for Loss Prevention audits and OSHA compliance. OSHA Hazcom, DOT

Hazmat, & EPA Hazwaste certified.

Addressed out of stock issues, sales performance, obsolescence, and

provided feedback. Liable for purchasing through multiple vendors to

maintain inventory. Aided in process improvements.

Facilitated successful physical inventories by implementing receiving area

rectitude, shrink mitigation and detailed organizational preparation.

Captured and documented known losses.

EXPERIENCE:

Will Call Sales. Dunn Edwards Paints, Tempe, Arizona, August 2006-August

2009

Dairy-Receiving Manager. Sprouts Farmers Market, Phoenix, Arizona, April

2005-May 2006

Assistant Grocery Manager. Fry's Food and Drug, Glendale, Arizona, July

2004-December 2004

Grocery Manager. Winn Dixie Foods, Orlando, Florida, March 2003-April 2004

Paint Manager. Ace Hardware, Crawfordville, Florida, January 2002-February

2003

Department Manager. Kmart, Apache Junction, Arizona, September 1999-

September 2001

Assistant Store Manager. Office Max, Houston, Texas, September 1997-

September 1999

Installer. Corporate Express, Phoenix, Arizona, January 1996-September 1997

Operations Manager. Office Depot, Houston, Texas, August 1988-September

1995

Receiving Manager. Capitol Office Products, Phoenix, Arizona, May 1983-July

1988

EDUCATION:

Rio Salado Community College Online, Phoenix, AZ

Business/Marketing, 2009- 2010

Ashworth University Online, Norcross, GA

PC Training-MS Office, 2009

University of Arizona, Tucson, AZ

Liberal Arts Major, 1981-1982

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