Customer Service Representative
Resume:
Carol Van Horn
abjtrf@r.postjobfree.com
Indianapolis, IN 46236
Employment History:
Trugreen, Indianapolis, IN March 2010 – June 2010
Customer Service Representative
• Handled customer complaints
• Obtained new customers
• Analyzed problems from existing customers
• Negotiated service contracts
Fresenius Medical Care, Indianapolis, IN November 2008 –
January 2009
Insurance Collector
• Contacted Insurance companies on claims
• Checked the accuracy of claims
• Followed up on unpaid claims
• Reported daily to supervisor
Marion County Election Board, Indianapolis, IN September 2008 –
November 2008
Personal Assistant and Main Office
• Helped organize election volunteers for both parties
• Handled and organized mail
• Answered multiple phones
• Worked with the public
• Made spreadsheets
• Checked ballots for accuracy
Tuchman Cleaners, Indianapolis, IN May 2008 –
September 2008
Assistant Store Manager
• Checked inventory for accuracy
• Organized and tracked inventory
• Ordered supplies
• Handled customer complaints
• Balanced the cash register
Education:
Wilson Business College, Greenwood, IN January 2007-
October 2007
• Completed Medical and Legal Terminology, Court Reporting Speed Building, Proof Reading, and
Court Reporting Software courses
General Skills Profile:
• Type 90 wpm
• Teamwork skills
• Editing and proofreading skills
• Good grammatical skills
• Ability to set up a conference room
• Ability to answer multiple line phones
• Light bookkeeping skills
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