VORANDO MACK

*** ****** *

Norfolk, VA *****

757-***-**** residence 757-***-**** cellular 757-***-**** employment

abjtq8@r.postjobfree.com

Vacancy Identification: Human Resources Generalist

Location of Employment Site: Premier Staffing Services, Norfolk, VA

Qualifications Summary: Service-based, experience in adult education, and

adult case management, actively practicing project management, ability to

train and coordinate staff, able to identify and gauge capacities of

others, high comfort level acting as the face of an organization, and a

willingness to travel are a few traits essential to a new hire for the

human resources vacancy you are seeking to fill.

Maintaining communication with multiple similar-interest housing agencies,

drafting an academic curriculum, screening applicants for eligibility,

responding to compliance demands, monitoring participant activity, along

with experience interpreting fair housing policy demands, and regular

engagement with Department of Housing & Community Development personnel

suggest my application package is a solid candidate as an addition to your

staffing team. The efforts extended when preparing presentations, managing

records using software, securing confidential records, communicating with

diverse groups, practicing diplomacy, counseling applicants, and submitting

documentation to funding sources are similar to tasks charged to your next

HR Generalist. As well as a strong response to training for a new

position, I apply skills from previous positions and remain computer

literate and technically savvy enough to navigate new software when faced

with obstacles.

Education & Employment Training: Norview High School graduate (Norfolk,

VA), Previous holder of Virginia issued Life & Annuities License, Certified

Fair Housing Board card holder (HUD training- subsidy assessor application

& safe housing standards), Bachelor of Arts Degree-

English/Interdisciplinary Studies, class of 2005, Norfolk State University

(Norfolk, VA), Medicaid approved Treatment Plan Writing (Family Impact,

Inc.), Volunteer document developer for Changing Lives Everyday, Inc.,

current use of spreadsheet and Microsoft Office programs, and on-line

consumer management training for site access and navigation :Sharepoint

(AGL Resources-tracking Virginia Natural Gas accounts), Sharenote.com,

Esembler course management software (Norfolk Public School site), and Test

25 W.A.P. monitoring program.

Professional History

Project Scheduler/ Data Entry Clerk February 2010- Current ( Contract

position)

Southeastern Tidewater Opportunity 40 hours per week

Project Org.

2551 Almeda Avenue Salary:

Norfolk, VA 23513 Roger Gallup-Program administrator,

Glennis Johnson, Direct

manager-757-***-****

Objective: This contract position is under the Weatherization Assistance

Program (W.A.P.) division of a regional community action agency. A Project

Scheduler/ Data Entry Clerk responds to energy audit reports that recommend

home improvement work orders to make a home more energy efficient. To

reach this goal, I would dispatch local contract companies, request repair

or replacement proposals from HVAC mechanical and roof installation

contractors, track the progress of approved assignments, distinguish from

which funding sources provided services will be paid, and regularly

communicate with applicants, contractors, and program administration. This

position also involves researching involvement of previous applicants to

check availability of funds, issuing and reviewing of service contracts,

sending program applications via mail or fax, and daily communication with

other non-profit organizations regarding home repair and home energy

efficiency. This position became available as a result of additional

program funding.

Accomplishments & Transferrable Skills: Opportunity to apply previous

experience in government subsidized housing programs, refinement of skills

in tracking work assignments (Test 25 software), and multiple outlets to

improve public relation finesse, as well as regular interaction with city

and state government housing agencies. Transferrable skills relate to

customer service, confidential material management, and project management.

In-Home Counselor August 2009 - January 2010

Family Impact, Incorporated 15-20 hours per week

861 Glenrock Road #135 Salary:

Norfolk, VA 23502 Rosa Montgomery- Direct manager,

Tierra Belgrove-Office manager

757-***-****

Objective: An In Home Counselor is demanding in that to achieve goals for

this program, staff must be confident in their ability to interpret,

review, and apply service plans drafted by the resident physician,

contribute to further reports of clients' behavior patterns, and solicit a

consensus among those who have less input on which to base a decision.

Such talent became required while in conferencing and discussing treatment

plan revisions. This temporary position included visiting clients at their

residences to make practical application of service plans, document

clients' medication use, prepare intervention exercises such as

conferences, written and verbal exercises, and submission of daily reports

and monthly reports via Sharenote.Com. Progress notes were submitted in an

approved B.I.R.P. (Behavior Intervention Response Plan) format. I

regularly managed three clients per week and was required to make referrals

for potential clients who may have met program criteria. This position was

mostly spent in clients' homes or schools conducting sessions/interventions

two or three times per week with client and parent or guardian. Staff met

once per week for regular staff meetings and once per week for audit of

client records.

Accomplishments & Transferrable Skills: Multiple training to maintain

Medicaid licensure for the organization such as Treatment Plan Writing,

Personal Defense, CPR and First Aid, and other mandatory employee training

to meet minimal criteria for state of Virginia's QMHP (Qualified Mental

Health Professional) entitlement, and continued opportunities to apply

experience from employment as a Residential Counselor for Alternative

Behavior Services, Pines-Crawford Campus

Communication Skills Instructor October 2000 - May 2005 Substitute

position

August 2007 - August 2009 Contract

position

Norfolk Public Schools (Lafayette 50 hours per week

Winona Middle Sch.)

800 E. City Hall Avenue Salary:

(Administrative address)

Norfolk, VA 23510 Human Resources 757-***-****

Objective: A position instructing English Composition and American

Literature was one of my ultimate goals as an undergraduate. As a

substitute teacher for multiple years (as an enrolled and a withdrawn

student) I was granted the exposure to the entire Norfolk Public School

system. While substituting, I worked on an on-call basis three to five

days per week charged with the task of facilitating courses using lesson

plans and additional instructional supplies. However, under a contract

position, I met the challenge to respond to district, local, and state

education guidelines involving developing lesson plans, issuing and

responding to results of student progress, or lack of thereof. As well as

regular conferences with Communication Skills Department staff, I attended

weekly parent-teacher conferences, faculty conferences, completed

additional courses towards earning Professional Development credits, as

well as attended regular meetings with core subject instructors. This

position was held under terms of a Provisional Contract which required

continued academic effort and further training. Other tasks include:

submitting parent contact logs, weekly submission of lesson plans for

regular and honor level course work, daily posting of class and homework

assignments and their evaluations on Esembler/Norfolk Public School

website, hall/cafeteria monitoring, and excessive at-home work follow up.

Accomplishments & Transferrable Skills: Successful and consistent

employment under Norfolk Public School system, opportunity to teach African-

American Literature under Gifted Resources Program, successful application

of Bachelor's Degree in English-Interdisciplinary Studies, and personal

satisfaction of career achievement. Transferrable skills relate to group

facilitation, curriculum development, consumer management using computer

programs, developing course material, and record management.

Eligibility Specialist September 2006 - August 2007

Suffolk Redevelopment & Housing 40 hours per week

Authority

530 E. Pinner Street Salary:

Suffolk, VA 23434 Section 8 Director Keva Newsome

757-***-****

Objective: A suspicious and investigative tendency made this position

exciting because there were many chances at manipulation on the part of all

involved parties such as tenants, applicants, landlords, and property

management companies. The position was easy to negotiate due to the

availability and regular reference of Housing and Urban Development

(H.U.D.) policies. Tasks of this position involve screening registered

applicants for suitability to program criteria for rental assistance,

verify applicant representations provided during interview, and determining

subsidy using a calculation process and presenting estimates to Section 8

Housing Choice Voucher program director for approval.

Accomplishments & Transferrable Skills: Completion of multiple HUD (Nan

McKay) sponsored training in the interest of fair and safe housing laws,

and expanded awareness of home subsidy programs

Additional Information

References

o Roger Gallup & Glennis Johnson, Immediate Supervisors (abjtq8@r.postjobfree.com)

2551 Almeda Avenue

Norfolk, VA 23513 PHONE: 757-***-****

o Denise Wilson, Previous Supervisor & Volunteer Coordinator

(abjtq8@r.postjobfree.com)

2551 Almeda Avenue

Norfolk, VA 23513 PHONE: 757-***-**** extension #167

o Tarisha Cockrell, personal reference (abjtq8@r.postjobfree.com)

129 Dogwood Dr. SW #52

Atlanta, GA 30311 PHONE: 404-***-****/ 404-***-**** home

o Theresa Crews- American Mechanical, Inc.-Point of contact

(abjtq8@r.postjobfree.com)

633 10th Street #202

Virginia Beach, VA 23451 PHONE: 757-***-**** office/ 428-0651 fax

o Mike Farr-Weather Makers, Inc.-Point of contact

1741 West Road

Chesapeake, VA 23323 PHONE: 757-***-**** office/ 421-0063 fax

Additional Professional Exposure

Azalea Inn/ Time Out Sports Bar- Dishwasher, table busser

Blockbuster/ Wherehouse Music- sales

Phar-Mor Pharmacy- stock clerk

Target Stores- sales, shipping & receiving

Norfolk Navy Exchange- warehouse clerk, transporting merchandise between

sites on military base

S.T.E.P.-U.P. Incorporated- pre-release inmate program, course instruction,

and employment referral

Alternative Behavior Services-Pines/Crawford Campus- residential mental

health treatment

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