Sales Representative Customer Service
Resume:
RONALD M. RYAN
********@*******.***
SUMMARY OF QUALIFICATIONS
Senior- level insurance and employee benefits professional with a
documented track record of accomplishments. Diplomatic negotiator;
effective communicator with clients and management with problem
resolution. Goal oriented, organized, disciplined, reliable and loyal.
Areas of expertise encompass the following key points:
*Claims Handling *Research Analysis *Contract
Negotiations
*Insurance Law/Compliance *Training/Development
*Budgeting/Forecasting
*Underwriting * Marketing/Sales
*Customer Service
CAREER HIGHLIGHTS
> Generated over $15,000,000 in annualized revenue by providing and
educating brokers and agents on marketing and underwriting tools which
led to increases in subscriber policy approvals.
> Increased advertising revenues 136% over a ten-year period through client
needs analysis, market research and development of client strategies for
positioning and branding in marketplace.
PROFESSIONAL EXPERIENCE
Consultant 12/2009-
Present
Free- lance consulting services providing marketing strategies assistance
for friends and associates launching new market place product introductions
and media buying assistance.
Account Manager- Comcast Spotlight
2/1998 - 10/2009
Increased yearly revenue through existing and new account development.
Utilized marketing research, demographics, consumer and competitor
perception in creating successful campaigns in the marketplace.
Consistently led department in account development, accuracy in budgeting
and revenue forecasting.
Sales Representative- Cenveo
11/1991- 2/1998
President's Club Winner 1992-1997. Routinely wrote largest number of orders
in region. Also, responsible for the pricing of stock and custom
manufactured orders while covering three states.
District Representative- General Medical & Surgical Supply
3/1990-11/1991
Increased company market share and profitability through pricing
negotiations, regular scheduled visits and on-time delivery of orders while
maintaining a positive presence in the market.
Sales Representative- Premera Blue Cross
12/1984 - 2/1990
Sole responsibility for over 400 licensed independent brokers/agents in
providing company and competitor knowledge of medical plans, underwriting
guidelines, insurance law and compliance. Responsible for new product
introduction and training. Recommended and developed industry and public
speaking forums on health care related trends and related issues.
EDUCATION
State University of New York-Oswego, N.Y. Bachelor's Degree in Psychology
.
Hudson Valley Community College-Troy, N.Y. Associate's Degree in Liberal
Arts
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