Customer Service High School
Resume:
Objective
Executive assistant position allowing for parlay of demonstrated
organization, customer service, communication, and project management
skills proven by 25 years of successful, profitable employment.
The customer comes first and a safe clean workable environment is a must.
Profile
Motivated, personable business professional and a successful 25-year
track record of skills and quality customer satisfaction. Talent for
quickly mastering technology. Diplomatic and tactful with professionals
and non-professionals at all levels. Accustomed to handling sensitive,
client/customer needs. Demonstrated history of producing accurate, timely
reports meeting stringent timell deadlines and following guidelines.
Flexible and versatile - able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.
Skills Summary
v1 Project Management v5 Computer Savvy
v2 Report Preparation v6 Customer Service
v3 Written v9 Front-Office Operations
Correspondence v7 Scheduling
v4 General Office v8 Marketing & v10 Professional
Skills Sales Presentations
Professional Experience
Communication: Reports/Presentations/TECHNOLOGY
1. Prepare complex reports for managed care organizations and insurance
companies, ensuring full compliance with agency requirements and tight
deadlines.
2. Author professional correspondence to customers and vendors.
3. Design and deliver series of classes for local businesses and
associations, providing ergonomic counseling and educating employees
on proper lifting techniques to avoid injury.
4. Conduct small-group sessions on meditation/relaxation techniques.
5. Communicate direct with customers explaining and helping them
understand the problem with their vehicle and what is needed to
repair/fix the problem
6. Rapidly learn and master varied computer programs; recently completed
Microsoft Office Suite certificate course.
Customer Service
worked in the field everyday to troubleshoot and diagnose problems on
customer vehicles in a timely accurate fashion.
The everyday goal at the job was to get customers vehicles in and out
the shop the same day for better overall customer service and repeat
business
Professional Experience, continued
Trained for automotive elctrical and diagnostic work on all motor
vehicles.
Attend trade school In Louisiana for the last three years of high school
and then landed a job at Eagle honda 5311 lemmon avenue in dallas tx.
start date was febuary 14 1985 to december 15 2008 resign
Employment History
Automotive Technican At Eagle Honda For 25 Years for Heavy Line
Education
Farmerville High School Graduate
In Closing:
I am a hard working fast learning people person that will do what ever
is necessary to get the job done in a timely manner nomatter what it is
as long as it's legal and ethical.
James Gibson
7905 komalty dr.
dallas tx.,75217
abjtof@r.postjobfree.com
Contact this candidate