Customer Service Sales
Resume:
KARI MILLER
PO BOX ****
COSMOPOLIS, WA *****
Career Objective:
RETAIL SALES REPRESENTATIVE
Summary of Qualifications:
• 20 plus years of excellent customer service and sales experience
• Experienced with 10-key and familiar with MS Windows XP and Office
• 10 plus years of cashiering experience
• Skilled in research, troubleshooting, work orders and follow-ups
• Outstanding communications skills
• Aggressive approach to problem analysis and resolution
• Proven ability to accomplish multiple simultaneous tasks in high stress situations
• Demonstrate ability to work effectively with others
• Generated the highest volume of new sales and recognized with Achievement Awards
• Exceptionally well organized with a track record that demonstrates self-motivation,
Creativity and initiative to achieve both personal and corporate goals
ORK HISTORY:
W
AT&T MOBILITY: 2006 2009
Duties Include: Greet all customers in a professional and friendly manner. Striving for the
highest level of customer satisfaction, assist potential and existing customers in the purchase of
phone equipment and service. Troubleshoot and resolve customer’s needs and/or concerns.
Responsible for opening the store, verify and count all cash registers before opening as well as
complete other opening duties. Constantly surpass my set individual sales targets. Receive
process and deposit all payments. Assist in maintaining a presentable store appearance.
PRUDENTIAL NW PROPERTIES: 2004 2006
Attended school at the Rockwell Institute for Realtors. Upon passing all required state exams I
received my
Washington State Realtor’s License and obtained employment with Prudential NW Properties.
SELF EMPLOYED: KAREBEARS DAYCARE 2000 2004
Duties Included: Caring for up to eight children in a day, supplying all meals and
Snacks, field trips, writing/drawing up my own contract and rules, regulations for clients
To sign and to adhere to. Staying up to date yearly, on all state required courses/classes.
FRONT DESK CASHIER: CSR II COMCAST CABLE 1996 2000
Duties Included: Accepting customer payments, helping customers understand their bill,
10-key, pertinent related computer skills, selling premium channels/products,
Accepting/issuing equipment to customers. Helped as many as two hundred customers in
a day.
REPAIR CSR: TCI CABLE 1994 1996
Duties Included: Filling out customer work orders when customers needed work done, providing
technical assistance to customers over the telephone, and rapid problem analysis and resolution.
QC / MATERIAL HANDLER: AT&T CABLE 1994 1994
Duties Included: Driving company vehicles daily to all Washington State Comcast
Offices and delivering equipment and mail in a timely manner.
INVENTORY CLERK: VIACOM CABLE 1988 1994
Duties Included: Issuing/Receiving equipment and tools to technicians/installers,
Operating forklift and offloading / receive incoming truck shipments. Duties also included
Purchase orders, contacting vendors for new orders, daily, weekly an
Monthly inventories of converters and parts.
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