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Customer Service Sales

Location:
Brandon, FL, 33510
Posted:
October 10, 2010

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Resume:

Rhonda F. Gillespie

**** ****** ****** **., *******, FL 33510

813-***-**** Cell

abjtms@r.postjobfree.com

Objective: A position as Office Manager/Administrator, Administrative Assistant,

Customer Service Representative or in Accounts Receivable which will

enable me to utilize my present abilities and interpersonal skills.

Experience:

UniFirst Corporation Tampa, FL

Accounts Receivable/Customer Service Rep 3/05 to Present

• Responsible for customer accounts and various customer service

issues;

• Work closely with management to insure prompt and proper customer

response and communication of inter-departmental issues and

procedures;

• Performs variety of routine calculating, posting, and typing duties;

• Research and resolve problems and discrepancies in customers

accounting.

Window Fashions Tampa, FL

Consultant 2/04 to 9/05

• Part time inside/outside sales consultant assisting clients in choosing

custom window treatments for their home or business;

• Answered inquiries concerning requests for service or information;

• Designed custom fabric treatments and guided clients in the selection

process using samples, displays & catalogs;

• Prepared and issued work orders for installation;

• Maintained customer contact and follow up through the final installation;

• Had many repeat clients.

Rooster's Family Restaurant Seffner, FL

Owner 11/01 to 12/03

• Resurrected a community diner in Seffner;

• Learned and performed all aspects of restaurant work including

cooking, serving, purchasing, inventory, payroll, employment, etc;

• Restaurant was thriving and well established when business was sold.

Coldwell Banker Tampa, FL

Property Manager/Realtor 10/97 to 6/01

• Managed approximately 100 residential properties in New Tampa and

surrounding areas.

• My duties included listing, leasing, sales and marketing, procuring

tenants, hiring service vendors, and overseeing repairs/improvements;

• Managed accounts receivable and payable and reviewed credit and

criminal reports making decisions on the property owners’ behalf.

Rhonda Gillespie 2

Tampa Yacht & Country Club Tampa, FL

Receptionist, Reservationist, Accounts Receivable 1/91 to 10/97

• Managed reception area and switchboard;

• Handled reservations for dining and special club events;

• Assisted the bookkeeper and comptroller in accounts receivable and

monthly statements and reconciled reciprocal club accounts.

Past Experience:

• Brandon Christian Academy - supervised various learning centers,

counseled students and parents, & transferred records from manual to

automated system.

• First Florida Bank - Figured profit & loss and accrued interest to

determine rate of return, calculated current unit prices and processed

purchases & sales of common trust funds and processed dividends &

interests of various securities for customer accounts.

Education:

Brewster Tampa, FL

High School Diploma 1980

Attributes: • Accounts Receivable and Supervisory experience;

• Sales & Marketing experience;

• Excellent oral and written communication skills;

• Ability to effectively communicate with staff at all levels;

• Interpersonal and negotiation skills:

• Strong problem solving and analytical skills;

• Ability to analyze and resolve account discrepancies;

• Ability to quickly learn a company's organizational structure and

required software.

Salary Requirement:

Negotiable

References:

Available upon request



Contact this candidate