Customer Service Data Entry

R obin Kennedy

**** ***** ***

Jackson, Ms. *9209

601-***-****

r ********@*******.***

Q ualification:

• Work well without supervision

• Work well with others

• Abili ty to priori tize and remain focused on the essence of a n issue

• E xcellent with customer support services

• Skilled at learning new concepts quickly while working under pressure

E xperience:

11/07 – Present Comcast Cable Company M adison, Ms.

C ustomer Account Executive

• Assist customers with t roubleshooting steps

• Schedule t rouble calls

• A nswer incoming calls

• Data entry

04/03-11/07 Wal-mart Super Center C linton, Ms.

Customer Service Representative

• Refund and exchange merchandise

• E ntered data entry for money gram t ransactions

• Balance cash register daily

• G reet customers

• A nswered incoming calls on multi- lines

E ducation:

H inds Community College Jackson, Ms. M ay 2007 Associates Degree in A pplied

Science

P rovine High School Jackson, Ms. M ay 2000 D iploma

R eferences:

Available upon request

Contact this candidate