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Customer Service Design

Location:
Holly, MI, 48442
Posted:
October 10, 2010

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Resume:

Nathan Flynn

*** ***** **** *****

Holly, MI ****2

Phone: 386-***-**** ? Email: abjtjy@r.postjobfree.com

____________________________________________________________________________

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OBJECTIVE

EDUCATION

PROJECT

EXPERIENCE

COMPUTER

SKILLS

WORK

EXPERIENCE

To obtain a technical related position where I can utilize my innovative

skills and further my professional knowledge.

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY

Daytona Beach, FL

Bachelor of Science, Aerospace Engineering

December 2006

Area of concentration: Astronautics

COURSEWORK: Aircraft Structures I, II, Aerodynamics I, II, Turbines and

Rocket Engines,

Spacecraft Preliminary/Detail Design, Experimental Aerodynamic

Laboratory, Electrical Engineering Laboratory, Airplane

Stability and Control, Space Mechanics, Spacecraft Attitude

Dynamics Control, Control Systems Analysis.

Senior Design Project -Rocket- Helped coordinate efforts amongst a 9 person

team to design a rocket capable of carrying a specified payload to a

designated orbital altitude. Performed calculations to design the rocket

engine for the third stage including combustion chamber, nozzle, fuel

manifold, thrust vectoring, and injectors. Presented design to faculty and

students.

Wing Design - Used NASTRAN to design and model a wing for a lightweight

aircraft. NASTRAN analysis included stress-strain models and deflection

models to determine the structural integrity of the wing due to in-flight

loading. The software analysis was then compared to hand calculations.

The results were similar producing very little percent difference.

Wind Tunnel Lab - Used wind tunnel testing procedures to learn how to

extrapolate, interpret, and analyze various forms of data, then apply that

data to theory from aerodynamics and fluid mechanics to form a conclusion

on the various aerodynamic characteristics of the model being tested.

Design: NASTRAN, AutoCAD, CATIA V5

Software: Microsoft Office (Word, Excel, PowerPoint), Windows

MATLAB v.7.0

Languages: C++

MSX International

Flint, MI

Graphics Illustrator

Mar 2009 - Current

. Create GM dealer catalog illustrations using Tech Illustrator CAD

software.

. Worked on illustrations for the Corvette, HHR, Volt, and Buick Regal

to name a few.

. Illustrations are designed to help dealers reference the appropriate

parts needed to repair vehicles. Every aspect of the vehicle is

disassembled and illustrated with flow lines showing how a particular

mechanical or structural component is assembled.

. Graphical data showing parts and assemblies are uploaded from the GM

database as 3D mathdata models. The uploaded 3D illustrations are

exploded and outlined captured to a 2D format using the Tech

Illustrator CAD software.

. Productivity of work output is measured each quarter. Completed

illustrations are quality checked to ensure accurate representation of

GM vehicles. Required output each quarter is at least 90% with a

quality of at least 90%. I exceed the requirements each quarter

averaging 100% for output and 98.5% for quality.

Home Depot

Daytona Beach, FL

Customer Service Representative

Mar 03 - Dec 06

. Communicated with customers to establish an understanding of their home

project needs, then helped them select the best suited merchandise and

recommended an appropriate step by step building procedure



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