Customer Service Representative
Resume:
Shelley Searcy
abjtii@r.postjobfree.com
Apartment 2309
Charlotte, NC 28217
Work Experience
Sprint, Customer Service Representative
July 2009 – present
Answering inbound telephone calls from Sprint customers regarding billing
questions and disputes, troubleshooting phones, activating and swapping
phones, account management, payments, making offers to better suit their cell
phone plan needs while meeting performance goals.
Convergys, Customer Service Representative II
May 2006 – May 2009
Answering inbound telephone calls from GM OnStar subscribers who are in
need of emergency services, roadside assistance or general account inquiries.
Little Diversified Architectural Consulting, Accounting Clerk
April 2008 – November 2008
Data entry for accounts payable and receivables and manual bank reconciliations.
Filing and pulling supporting documents for client backup requests.
Administrative and clerical duties
Banana Republic, Seasonal Shipment Processor
October 2007 – February 2008
Unpacking and processing clothing and accessories upon shipment.
Site replenishing clothes and accessories on the sales floor.
Guilford-Jamestown Veterinary Hospital, Veterinary Technician
May 2005 – May 2006
Client education, assisting during surgical procedures, performing dental
cleanings.
Bi-Lo, Bookkeeper
January 2000 – January 2005
Preparing bank deposits, running daily and nightly closing reports, cashing
payroll checks, Western Union Transactions, assisting cashiers with
transactions.
Education
Central Piedmont Community College, Transfer student
January 2008 – May 2010
Johnson and Wales University, Accounting major
August 2010 - present
Contact this candidate