Melody L Pope

***** **** **. *.

Palmdale, Ca ***50

602-***-**** home

abjthu@r.postjobfree.com

CUSTOMER SERVICE PROFESSIONAL/ Administrative Assistant

Objective: I am currently seeking a customer service representative

position with a company that promotes opportunities and growth within the

company. As a customer service rep I have developed the experience which

demonstrates strong communication skills, and the ability to establish a

rapport with clients. Leads by example and establishes a professional work

environment based on respect.

Professional Experience:

2008- Current

WAL-MART INC., Palmdale, California -Overnight Stocker: worked in various

departments stocking Wal-Mart products, inventory, backroom inventory, bin

audits, as well as assist customers when needed.

2006-2007

PINNACLE TRAVEL SERVICES, El Segundo, California -Travel Counselor-

Assisted American Express cardholders with hotel reservations utilizing

points which the card member accumulated on AE card from purchases.

Services included international and domestic hotel stays.

2006

NORDSTROM INC., Culver City, California- Merchandiser - Merchandize and

size all new women apparel in the Women's Department. Also assisted

incoming calls from customers in regards to new arrivals. Inventory,

stock, and worked the women's fitting room.

2002-2005

E-CALL BUISNESS AND STAFFING, Glendale, California -Customer Service

Supervisor- Supervised a team of 10-15 representatives, coached, monitored,

and made sure calls were handled correctly, and handled in the ach time

permitted.

Education: Antelope Valley College Lancaster, California A.A.

2010

Skills: MS Word, Excel, Power Point, Access, type 45 wpm,

6,000 kpm, general

office duties

REFERENCES UPON REQUEST

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