Manager Human Resources
Resume:
ALEX C. LAGOS
***** ****** ** ? Venice, FL ***** ? abjtfx@r.postjobfree.com ?
Talented Business Analyst committed to client satisfaction with 8 years
experience specializing in Human Resources and Finance disciplines in
retail, professional services and financial services industries
SUMMARY OF QUALIFICATIONS
? Skilled in business process analysis and process reengineering
? Expert in business intelligence and development of management
dashboards and scorecards
? Experienced in requirements gathering and developing comprehensive
business cases
? Adept at process redesign and automation to increase efficiency and
reduce expense
? Excellent analytical, project management, communication and
presentation skills
TECHNICAL SKILLS
ERP: ADP Portal / ADP Enterprise, Lawson Portal
Databases: MS Access, SQL
Desktop Tools: Excel, Word, Visio
Business Intelligence: Business Objects, Crystal Reports, ADP
Reporting
Document Imaging: ImageNow
HR Specialty: SuccessFactors, Salary.com Talent Manager
PROFESSIONAL EXPERIENCE
CHICO'S FAS, INC., FORT MYERS, FL 2008 - PRESENT
HR Technology Manager for a specialty retailer of private branded,
sophisticated, casual-to-dressy clothing, intimates, complementary
accessories with more than 18,000 associates across more than 1,000 retail
stores generating $1.7 billion in revenue
. Liaise with Application Development and Business Analysis teams in
Information Technology on key HR Technology initiatives.
. HRIS expert on project team of aggressive implementation of ADP /
Enterprise for HR including core HR, benefits portal and reporting.
. Supported data migration in transition to outsourcing benefits
administration to external vendor.
. Evaluated all HR related interface file specifications to ensure
compliance to requirements
. Member of internal ADP project team tasked with configuring and
rolling out Employee Self Services (ESS) and Manager Self Service
(MSS) to associates in corporate headquarters, distribution center and
store locations.
. Implemented Mercer Health Online (MHO) benefits claims tracking
database
. Managed development and testing of third party interface feeds to
compensation and benefits vendors.
. Served as single technical support point of contact 1,500 users of
SuccessFactors performance management application launched during
April 2008 performance review cycle.
. Interfaced with SMEs from Recruitment Department to gather functional
requirements and perform gap analysis of functionality requirements of
an applicant tracking system.
. Developed key Field Organization HR Metrics Dashboard for COO
including associate turnover, retention, hire and promotion rates.
. Partnered with Field Human Resources Management and Application
Development team to gather technical and functional requirements to
develop, test and rollout web based, on demand field turnover
reporting for Brand Management and Regional and District Managers.
. Reviewed Distribution Center performance review appraisal process and
consulted with SuccessFactors to build a step review workflow and
review form.
. Developed process flow diagrams for internal process and internal and
external data flows.
. Designed and conducted training sessions geared toward HR Executives
and Managers to train new users on navigation within ADP Enterprise.
ALEX C. LAGOS (Page 2)
VISTAPRINT USA, LEXINGTON, MA 2007 - 2008
Manager of HR Technology for an e-commerce pioneer and the world's leading
online design and print solution for small businesses worldwide with 2,200
employees globally and $670 Million in revenue
. Single-handedly configured, tested and implemented Talent Manager salary
planning tool in six weeks.
. Configured Bonus Planning spreadsheets for bonus planning for
domestic home office and overseas offices in Venlo, The Netherlands,
Barcelona, Spain and call center based in Jamaica.
. Developed salary planning spreadsheets in local currency for domestic
home office and international locations to provide planning in local
currency and roll up to USD for final approval.
. Conceived, designed and developed talent review tool to support
performance management review process for 1,000+ employees with
built in flexibility to be used by all business units seamlessly.
. Engineered series of talent portfolio review tools to support global
calibration process.
. Led a formal gathering of functional requirements of an HRIS system
(SAP).
DIGITAS INC., (acquired by Publicis Groupe in 2007) BOSTON, MA
2000 - 2007
HRIS Manager for a provider of integrated strategy, technology and
marketing solutions to leading Internet-based, e-commerce companies which
employs 3,000 associates worldwide
. Expert and "go-to" person for people data, HR metrics and workforce
analytics.
. Implemented Business Objects business intelligence tool and developed
key HR Metrics Dashboard at a push of a button.
. Developed Business Requirements Documents for key HR technology
initiatives.
. Configured web-based compensation planning tool for U.S. and salary
conversions for U.K.
. Re-implemented LAWSON Learning and Development module to enable
accurate tracking of training attendances.
. Performed exhaustive review of HRIS application security module
consisting of hundreds of users and implemented necessary reductions
in data access limiting user access as required by role
requirements.
. Developed a dynamic, error-proof bonus payout modeling tool robust
enough to accommodate
. complex payout methodologies yet flexible enough for non-technical HR
leaders and executives to model payout scenarios quickly and easily
all within a familiar Excel environment.
. Successfully implemented web based (SaaS) enterprise compensation
management solution to support compensation planning across five
global office locations totaling 1,100 employees. Assisted in
generating compelling ROI to justify the cost of this investment.
. Developed and maintained web enabled Dashboard in Lotus Notes/Domino
environment providing management with various Financial and HR
metrics.
JOHN HANCOCK MUTUAL FUNDS, INC., BOSTON, MA 1996
- 1999
Senior Financial Operations Analyst for John Hancock Mutual Funds, a
financial services firm with more than $185 billion in funds under its
management. First established in 1862, John Hancock Mutual Funds is owned
by Canada's Manulife.
. Developed and produced weekly Sales Flash Reporting directly for CFO.
. Earned several "High Five" awards for recommending and implementing
process improvements in
accounting operations.
. Automated monthly data entry of accounting entries by creating data
uploads to general ledger system.
EDUCATION
B.A., Business Management, Curry College, Milton,
MA
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