Customer Service Management

Everett Street **** Lucente Ave

Suitland, MD ****6

Cell: 202-***-****

Home: 301-***-****

**.*********@*****.***

Experience [pic]

Deloitte (Oce Business Services), Washington, DC

May 2009 - Present

Lead Reproduction Specialist

Provided customer service to regional offices

Document reproduction

Binding documents using sprial, velo, and wire

Reproduction equipment maintenance

Ordering of supplies

Responsible for mantaining daily/weekly expense

reports

Processing UPS, Fed-Ex and courier packages

Evening management

[pic]

[pic]

Greenberg & Traurig, LLP (Oce' Business Services),

Washington, DC

May 2008 - Present

Office Services Rep.

Provided Customer Service and Client support to

200+ employees

Clerical Work: Faxing, copying, processing outbound

shipments and delivering inbound packages

Assisted with facilities management

Manage daily reports and distribute to essential

staff

Event planning and setup

[pic]

[pic]

Dow Lohnes LLP (Oce' Business Services),

Washington, DC

May 2006 - February 2008

Office Services Rep

Provided Customer Service and Client support to

150+ employees

Assisted in mail room management

Clerical Work: Faxing, copying, processing outbound

shipments and delivering inbound packages

Assisted with facilities management

Manage daily reports and distribute to essential

staff

Event planning and setup

[pic]

Education [pic]

Central High School, Largo, MD

High SchoolJune 2003

[pic]

Objective [pic]

To ultilize my current professional skills and to

obtain further skills. Also, to become a part of a

organization that promotes professional and

personal growth.

[p

ic

]

Skills [pic]

Copying

Faxing

Microsoft Office

[pic]

Contact this candidate