Customer Service Medical Assistant
Resume:
Doris C. Roque
**** ********* ** #*** ******, CO 80205
720-***-**** Cell abjtf5@r.postjobfree.com
________________________________________________________________________
OBJECTIVE
To obtain a full time position in the medical field that utilizes my
skills and expertise.
EDUCATION
Associates of Science, Nursing
December 2010
Community College of Denver, Denver, CO
Certified Medical Assistant
Certified 2008
Certified Phlebotomist
Certified 2008
National Center of Competency Testing, Overland Park, KS
Medical Assistant Diploma
January 2007
Concorde Career College, Aurora, CO
Associate of Arts Degree: Nursing Aide
August2000
Trinidad State Junior College, Alamosa, CO
HEALTH CARE EXPERIENCE
Medical Assistant/Phlebotomist
Arbor Family Medicine, Thorton Co
April 12 2010-Idid front and back
office duties.
Aug 2010
Scheduling
Blood draws
Phlebotomy
Misys computer program
Misys scheduler
Referrals
Prescriptions calling into pharmacies.
Updating pt history in charts.
Entering Lab orders for patients.
Vitals-BP-P-WT-HT-T-Spo2-R-Tob-Etoh-CC:
What pharmacy they would use.
UA's
PFT's
EKG's
Heel sticks for infants.
I worked with OB, Medicare, pediatric patients.
PTINR;s
Glucose monitoring
Restocking Rooms.
Ordering supplies for lab and office.
Multi phone lines.
Cleaning Lab
Cleaning rooms after every patient.
Giving vaccinations to infants, children and adults.
Prior authorizations for prescriptions.
Prior authorizations for referrals through PHP website.
Diagnostic test referrals.
I did IV's on patients
TB testing.
School paperwork
FMLA paperwork
Faxing documents
Scanning documents into Network systems.
Getting medical records before pt arrives for appointment.
Medical Terminology
Calling pt back for lab results and Diagnostic test results.
Returning patients messages back through Misys and phone.
Medication refills for patients.
I got to work with an MD and a PA,C.
Medical Assistant/Phlebotomist
01/2007-02/2007
Peak Family Medicine, Denver, CO
Handled both front and back office duties.
Ran the Lab and Phlebotomy.
Worked with electronic charts
Medical Assistant/Phlebotomist
04/2006-11/2006
City Park Family Medicine, Denver, CO
Proficient in ICD-9,
medical billing and prescription services.
Referrals for specialists
Prior Authorization for Prescriptions
Scheduling patients for apointments
EKG
Blood draws
Vaccinations
Worked with Adults and Ped's
Filing charts
Set up for pelvic exams
Gave UA's
Centerfuged blood
Did blood sugar for patients
Sterile setup
Received lab results and gave to Doctor.
Called patient's if Doctor said was ok and gave lab results to patient
Re-stocked rooms
Vitals
Did Pulmonary tests
Specimen collection
Patient HX
Autoclaved
Denver Health Adult Urgent Care
01/2006/02/2006
Medical Assistant Externship Denver, CO
240 hours of extern work toward my diploma.
Exposed to all degrees of urgent care.
Vitals
Drew blood
Gave Injections
Specimen collection
Patient instruction
Hematology test
ECG
Patient prep for exam
Assist with exams
Pt/ History data
Care for exam room
Nurses Aide
01/2003-03/2003
San Juan Nursing Home Del-Norte, CO
Cared for the elderly. Charted, and worked with patients.
RELATED EXPERIENCE
Orientation Leader/Assistant
Student Life Center (CCD) Denver,Co
April 2008-
Present I help students with orientation and I help my boss with
assistance with paperwork, running errands for office and helping assist
other students on campus. Building on my leadership skills and team
building skills.
Sales Associate
04/2007-Aug 2008
Sears
Denver, CO
-Provide customer service and sales in electronics, vacuums and
furniture.
- Excelling in customer service.
Child Care Assistant
07/2005-10/2005
Big Hearts Little Bodies Daycare Denver, CO
- Worked with children in a loving environment.
-Cared for infants and toddlers.
Sales Associate
06/2005-10/2005
Baby Buds Children's Clothing Aurora, CO
- Excelled in customer service. - Sales
Contact this candidate