T iana Walker

*** *. ****** *** ***# ***

Fairfield Ca. 94533

707-***-****

abjte2@r.postjobfree.com

OBJECT IVE

To secure a position utilizing my experience in areas of clerical support, sales and

customer service.

SKILLS

• Medical Terminology ( Napa Valley College / Napa, California).

• Excellent keyboarding and word processing skills (type 50 WPM).

• Computer skills include Windows, Mac and MS Word.

• Extensive multi-tasking and orgazational skills.

• Experienced in cross selling consumer products to customers.

• Strong experience with data entry, heavy phone call volume and sales.

ATTR IBUTES

•Able to multi-task effectively.

•Detail-oriented and resourceful in completing projects.

•Commit ted to excellent customer service.

•Confident and poised in interactions with individuals at all levels.

•Trustworthy, ethical, and discrete.

•Abili ty to learn new tasks quickly and effectively.

•Excellent ability to promote and drive sales.

•Abili ty to complete customer contracts and warranties.

EXPER IENCE

St. John’s Care Home, Vallejo, Ca. 01/2008-12/2009

R eceptionist

• Sorted and distributed all incoming mail to employees and clients.

• Scheduled clients for various appointments.

• Filed all paperwork alphabetically.

• Answered all incoming calls.

• Responsible for planning all recreational activities.

Best Buy, Vallejo, Ca.

Sales Associate

• Special ordered f lat panel televisions and their accessories.

• Set customers up for deliveries and installations.

• Processed credit applications for customers interested in a line of credit.

• Cashier.

• Accepted customer payments and filed the completed orders.

• Maintained strong knowledge of all company products, accessories, pricing, plans,

p romotions, and service features.

• Picked merchandise from inventory shelves using electric ladder and stocked

p roducts on shelves.

The Home Depot, Fairfield, Ca. 06/2005-10/2006

Décor Specialist

• Accepted customer payments and filed and completed orders alphabetically.

• Special ordered window t reatments, wallpaper, and f looring through a POS system.

• Cut in-stock blinds and carpet using proper machinery.

• Processed credit applications for customers interested in a line of credit.

• Cashier.

• Picked merchandise from inventory shelves using electric ladder, then stocked

p roducts on shelves.

• Maintained strong knowledge of all company products, accessories, pricing, plans,

p romotions and service features.

• Set up customers for delivery and installations.

• Mixed and sold paint.

• Made copies of keys using a key copying machine.

JcPenney’s, Fairfield, Ca. 09/2003-06/2005

Sales Associate

• Cashier

• Special ordered catalog merchandise through a POS system.

• Processed credit applications for customers interested in a line of credit.

• Picked merchandise from inventory shelves and stocked merchandise on the sales

f loor.

Contact this candidate