Quality Assurance Manager
Resume:
Charles Metheny
*** ***** *-*** ************, AR 72704
479-***-**** email: ******@***.***
A results-oriented leader in Quality Assurance and Operations with 16+
years experience in quality assurance, internal/ external auditing, TS-
16949/ ISO-9000 based quality systems and process improvement. Quality
systems implementation, project management, training/ mentoring of
supervisors and managers, waste reduction, continuous improvement, FMEA,
PPAP, LEAN, trained in Toyota Production System, Six Sigma, 5 S's, 8D Root
Cause, 5 why, DOE, TQM, SPC, New product launch QFD. Customer complaint
reduction and relationship development.
PROFESSIONAL EXPERIENCE
Gates Corporation
10/07 to Present
Siloam Springs, AR -Quality Manager / Process Problem Solving SME
An International manufacturer of Rubber Products for Power Transmission
* Facilitate Kaizen events in process improvement and Lean manufacturing
implementation.
* Lead 8D methodology to address customer concerns using closed loop
corrective action.
* Develop control plans, FPA, PPAP, FMEA and process audits for
departmental areas.
* Responsible for TS-16949 quality system /Certified ISO 9000 / TS-16949
auditor.
* Saved the company more than $85,000 annually by implementing best
practices policies focused on scrap reduction.
* Customer interface on quality issues Lead 8D methodologies to address
customer concerns using closed loop corrective action.
* Reduced COPQ by 18% through Six Sigma project teams. Generated savings
of more than $500,000.
* Responsible for all Quality functions in four manufacturing cells.
* Facilitate project teams for process improvement and Lean manufacturing
implementation.
Moll Industries
8/05 to
10/07
Quality Assurance Manager
A manufacturer of injection molded plastic products
* Responsible for all Quality functions in manufacturing facility.
* Facilitate project teams for process improvement and Lean manufacturing
implementation.
* Lead 8D methodology to address customer concerns using closed loop
corrective action.
* Develop control plans, FPA, PPAP, FMEA and process audits for
departmental areas. .
Responsible for implementing ISO-9000 quality system -Certified TS-16949
auditor.
Inland Paperboard & Packaging
7/00 - 8/05
Fort Smith, AR - Quality Assurance Manager / Six Sigma Black Belt
A multi-plant vertically integrated Packaging Corporation.
* Directly responsible for the implementation of ISO 9000 quality system.
* Implemented a network wide SPC system for process control.
* Lead six sigma process improvement initiatives for two manufacturing
facilities.
* Directed quality audits and prepared annual quality improvement plans.
* Coordinate third party audits and deal directly with customers on quality
requirements. (AIB)
* Work directly with design, production, customer service and sales to
improve customer satisfaction.
GNB Technologies -Telecom Power Division
5/98 - 7/00
Fort Smith, AR - Quality Engineer
A multi-plant lead acid battery manufacture for the telecommunications
industry.
* Facilitate & train project teams in company wide improvement program.
* Developed ISO 9000 work instructions, procedures and SOP's for all
departments.
* Applied design of experiments to optimize manufacturing processes.
* Established and maintained closed loop corrective action system for
product quality issues.
Charles Metheny
OK Foods, Inc.
4/95 - 5/98
Fort Smith, AR - QA Technical Service Manager
International Food Company employs over 3,000 personnel with $400 million
in sales.
* Conducted internal audits quality audits for six production and two
warehouse facilities.
* Developed SSOP and GMP policies and procedures.
* Implemented supplier certification program and audits. Product
traceability and mock recall.
* HACCP Certified - Food safety coordinator for all facilities.
* Developed cost of quality system for senior management.
* USDA and FDA interpretation of regulations and guidelines.
* AIB Lead audit preparation
Tyson Foods Inc.
10/93 - 4/95
Van Buren, AR - Process Improvement Manager
International Food Company producing fully cooked, ready to cook and raw
products.
Responsible for bringing about the changes in all plant functions
considered operating less than satisfactory.
Duties included; organizing and facilitating process improvement team
meetings, monitoring team's
progress, aiding teams in technical matters.
Total quality training- including statistics, data sampling plans, control
charts, capability studies.
Graphical presentations of progress and findings to plant and complex
personnel.
Conducted training in safety, TQM principles, and basic SPC for the
management team. Estimated savings
from project teams $165,000 annually.
EDUCATION
Bachelors Degree - Political Science/ Business
Texas A&M University -Commerce, TX 1995
Six Sigma Black Belt - Operational Excellence 2004
Certified Lean Project Manager- University of Arkansas 2007
Certified TS-16949 Lead Auditor - Plexus 2006
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