Manager Customer Service

Melissa Day

***********@*******.***

** ********** **

Lafayette Ga 30728

706-***-****

Objective

A challenging Retail Management position in a fast paced environment that will allow for

personal growth and career advancement.

Summary of Qualifications

• Retail Manager with experience with a major resale store chain. Skilled at planning and

budgeting; employee training; adherence to company standards; and customer relations.

Paint Dept. associate at major auto industrial plant, prepped body panels for paint

application, masked areas to be painted, touched up final product.

Notable Achievements

• Redesigned floor display layout, resulting in a more attractive store and a 300%

increase in customer traffice.

• Averaged 20% year-to-year sales increase.

Experience

Blue Bird Corp. 4/07 - 9/10

Paint Dept. associate; prepped body panels for paint application, masked areas to be

painted, touched up final product.

Goodwill Industries 2/04 - 2/07

Store Manager

Responsible for increased sales through use of aggressive city-wide marketing campaign

and more attractive department layout. Daily operations included cash deposits and

inventory control,staff hiring,scheduling and training, meeting and exceeding sales

quotas, providing excellent customer service.

Danny,s Auto Sales 12/98 - 1/04

Office Manager

Processed intake and deposits of accounts receivable/ payable.

Completed title and tag applications

Performed all duties of front office, including customer relations,filing, faxing and

telephone communications.

Education

Lafayette High School 1979-1982

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