James Looby

**** **** ***** **

Round Rock, TX

*8665

512-***-****

abjta9@r.postjobfree.com

Experience: St. Therese Church. Pastoral Associate - Assistant Pastor -

Office Manager.

*/** **

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Responsibilities include Managing the parish office. Creating

weekly bulletin using

MS Publisher, Creating and maintaining MS Excel Spreadsheets, MS

Word files and letters for the pastor as well as all the normal

processes for the running of the parish office. Supporting daily

running of the rectory (office) with responding to phone call and

from people walking into the office. Customer service is a primary

concern and responsibility that I was responsible for. Working

with many groups that volunteer to support the parish family as

well as running the parish Youth group. These groups are on the

average of twenty to thirty people. Teaching religion class to 13/14

year old students. Running Youth Retreats for students 13 to 18

yearly. I have also installed over forty-five Dell and HP Laptops

and Printers as well and doing all the maintenance on the parish

web site using CMS software. Creating PDF files from Word and Excel

files. Setting up travel reservations for parish employees and

training employees how to update the web site as well. Installing

a new phone system in the parish school and training the staff on

using the system. Installing MS Outlook email software on office

Laptops and running support for this email software.

12/89 to BASF Corp. Senior Staff Specialist II, Manager of Group

Information Systems.

4/04

Responsibilities include Managing PC/LAN support for support

171 customers. Other duties are configuring server settings as

well as PC's set-up and configurations; printer set-up and

configuration print driver installations, all Windows software

installations, trouble shooting of LAN and Server software,

and Day-to-day support of LAN. Software tools; NETADMIN,

CA Console, CA Remotely Possible and more. Time Management

software, MS Access, Excel down loading to master databases for all group

projects. Other responsibilities include Cost Center Leader

for Finance of all equipment for the business groups that are

supported. Represented Finance Group with choosing PC's,

Printers and work related software for business needs. Supported

Notebook/Laptops for dial-in access for travel personal and

remote users. Also managed changes to computers and PC

software in regards to upgrades and software changes. Cost Center leader

for group responsible for all moneys for Group IS. This

includes evaluating software and hardware, costing it out and

ordering it. When it arrived, responsible for payment and

recording spending of money for Cost Center. Customer services for all

users for all issues reporting to our local Help Desk. This

is for all issues relating to PC, printers and peripherals.

05/85 to Mercedes Benz of North America. Senior System Programmer.

12/89

Responsibilities include NCP Gens, installation of APARS, PTF,

and SAPS to VTAM

and VTAM Network Manager. Support of the Wide Area Network

during the day and on

call at night 24 hours a day, 365 days a year. Also responsible

for USSTABLES and

LOGMODE TABLES for the production and development devices under

SNA/SNI. In

change of Micro-code software for 3274 and 3174 controllers.

Support 3270 emulation

for VAX users on the split network. Voice responsibilities

covered installation of sever

AT&T Phone System 75's and one AT&T Phone System 85. This also

included SMDR

reporting and system updates. Satellite communication to Germany

over a 56KB line

from AT&T was also one of my many tasks.

01/80 to American Broadcasting Co. System Programmer.

05/85

Duties included NCP Gens, EP Gens, X.25 updates, installs of

APARS, and PTF's.

Support of a twenty-four hour a day operation. Also responsible

for updating and creating all USSTABLES, for all devices dial-up

and/or SNA.

Hardware: Dell, Compaq, Gateway and HP desktop and laptop PC's. Hardware

upgrades and installation for the office and school PC' and

Dell, Hp Printers.

Previous hardware knowledge: Understanding of HP Printers,

DeskJet's, LaserJet's series II, 3, 4, 5 and 6, Color Jet

devices and Laser Jet printers as well. Internet connections and

AT&T phone systems and Avaya phone systems too.

Software: Windows 3.1, Windows NT, Windows XP, Windows 2000, Windows

Vista and Windows 7 support tools and applications, MS Office;

Word, Excel, Access and PowerPoint. PC installation software of

Windows applications installation for Internet access of many

types. Internet Explorer application support. I have also used

IBM Mainframe Communication software such as TSO, Roscoe,

Netview, NCCF, NPDA, NLDM, and NCP.

EDUCATION: Northfield University B.S. Computer Information Tech. June 12,

1992

REFERENCES: Available upon request.

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