Administrative Assistant Sales

Diane Zotti

**********@*****.***

804-***-**** or 804-628-

3321

EDUCATION: B.A. Wheaton College Norton, Massachusetts

WORK EXPERIENCE

June 2008- VIRGINIA COMMONWEALTH UNIVERSITY- Medical

School

present Department of Social and Behavioral Health

Administrative Assistant and Education Coordinator

Provide administrative support to nine faculty and

department chair.

Organize the details of special events, travel arrangements, agendas

and

itineraries. Plan and coordinate department luncheons, process

direct payments, assist in the reconciling of department

credit card reflecting supporting documents and budget code

index. Certified timekeeper. Provide document management

support to faculty and administration in areas of

correspondence, merged mails, spreadsheets, and

organizational charts. Oversee department's MPH and PhD

programs: respond to new student inquiries via phone or

email, schedule courses, assist in development of curriculum,

maintain all student records, developed orientation materials

for incoming students and assist in publicizing programs.

April 2007- RICHMOND METRO CONVENTION &VISITORS BUREAU

February 2008 Administrative Assistant

Helped to make the Richmond region a

viable destination for conventions,

business associations and tourists. Coordinated the

schedules of three

sales managers, handled tradeshow exhibit

registrations, made travel

arrangements and shipped tradeshow materials to sites.

Prepared sales kits,

maintained supplies of sales materials. Coordinated

distribution of tradeshow

mailings with vendors. Assisted in the tracking of sales

results utilizing an Access

database. Prepared monthly expense reports. Assisted in

updating PowerPoint

presentations showcasing the Richmond region. Circulated

leads to hotel, prepared bid books and itineraries for

clients. Served as backup receptionist.

July, 2005- VIRGINIA COMMONWEALTH UNIVERSITY -Medical

School

April, 2007 Virginia Center for Geriatric Education

Program Support Technician

Coordinated training programs for Personal Care Assistants

across the state of Virginia. Responsibilities included:

Scheduled training sites, and arranged direct billing.

Duplicated training materials, coordinated agendas, requested

catering services, and disseminated marketing materials to

home care agencies. Created pamphlet promoting PCA program

utilizing Publisher. Updated PowerPoint presentation.

Registered participants, assembled packets, set up payment

for trainers, vendors and participants. Maintained an Access

database of participants. Set up supervisor trainings via

video-conference with sites across the state of Virginia.

Dental School - Office of Admissions

Office Assistant Hourly; Seasonal

Maintained student database of over 1900 records. Scheduled

applicants' interview appointments. Responsible for

answering telephone inquiries regarding application process

to the Dental School. Managed application fee spreadsheet

utilizing Excel. Sorted and distributed all incoming mail.

Maintained files on all applicants.

Diane Zotti page 2

July 2002- THE COLLEGE OF WILLIAM AND MARY Williamsburg, Virginia

August 2003 Scheduling Coordinator, Registrar's Office

Produced undergraduate and graduate course schedules in

coordination with faculty and staff from over thirty academic

departments. Responsible for maintaining classroom database

in both Banner and Schedule25. Created and executed queries

in Access to retrieve scheduling and faculty data. Scheduled

classrooms for all academic activities, including courses,

films, review sessions and exams. Produced Final Exam

Schedule each semester and assigned classrooms for exams.

Assisted Transfer Credit Coordinator in the compilation,

evaluation and registration of transfer students' credits.

Updated Access database of transfer students.

March 2000- BROWN UNIVERSITY Providence, Rhode Island

August 2001 Human Resource Office, Brown University Medical School

Staff Assistant

Oversaw the day-to-day functions of the Medical Human

Resource Office in the capacity of office assistant and

receptionist. Recruited and placed temporary employees for

clerical and administrative positions within the medical

division. Processed all temporary payroll paperwork and I-9

verification of all new employees. Created and maintained an

employee database for mailing lists utilizing FileMaker Pro.

Responsible for tracking and monitoring all incoming resumes

for all medical school positions, and assisted with applicant

interview scheduling. Wrote and distributed acknowledgement

letters to candidates. Updated and maintained all employees'

files. Computer skills in this capacity relied strongly on

knowledge of Word, FileMaker Pro, Excel, and Eudora.

HARVARD UNIVERSITY Cambridge, Massachusetts

January 88- School of Continuing Education and Summer Programs

April 97 Scheduling Coordinator, Registrar's Office

Planned and implemented the annual scheduling of over 580

Extension School courses and 300 Summer School courses with

no conflicts maximizing the use of information on projected

course size, media service needs, faculty requests and room

availability. Coordinated the scheduling and administration

of over 300 Extension and Summer School final exams.

Position mandated working with a wide range of people from

top-level faculty and deans to secretaries and students.

Supervised Staff Assistant II position and work-study

students on short-term projects. Negotiated schedules with

faculty and staff. Organized and communicated all

registration and catalogue changes. Proofread Extension

School catalogue copy. Utilized Banner, Paradox and

Outlook in this position.

June 86- Graduate School of Business Administration Boston,

Massachusetts

January 88 Staff Assistant III, Executive Education Program

Assisted in the logistics of this newly formed program:

scheduled classes, ordered meals, assisted with housing,

photocopied coursework, registered participants. Researched

and wrote corporate fact sheets and special reports for

Account Executives and Professors, targeting potential

companies for Executive Education Programs and fundraising.

Coordinated mass mailings. Updated Business School alumni

biographical and employment data for fundraising purposes.

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