Diane Zotti
**********@*****.***
804-***-**** or 804-628-
3321
EDUCATION: B.A. Wheaton College Norton, Massachusetts
WORK EXPERIENCE
June 2008- VIRGINIA COMMONWEALTH UNIVERSITY- Medical
School
present Department of Social and Behavioral Health
Administrative Assistant and Education Coordinator
Provide administrative support to nine faculty and
department chair.
Organize the details of special events, travel arrangements, agendas
and
itineraries. Plan and coordinate department luncheons, process
direct payments, assist in the reconciling of department
credit card reflecting supporting documents and budget code
index. Certified timekeeper. Provide document management
support to faculty and administration in areas of
correspondence, merged mails, spreadsheets, and
organizational charts. Oversee department's MPH and PhD
programs: respond to new student inquiries via phone or
email, schedule courses, assist in development of curriculum,
maintain all student records, developed orientation materials
for incoming students and assist in publicizing programs.
April 2007- RICHMOND METRO CONVENTION &VISITORS BUREAU
February 2008 Administrative Assistant
Helped to make the Richmond region a
viable destination for conventions,
business associations and tourists. Coordinated the
schedules of three
sales managers, handled tradeshow exhibit
registrations, made travel
arrangements and shipped tradeshow materials to sites.
Prepared sales kits,
maintained supplies of sales materials. Coordinated
distribution of tradeshow
mailings with vendors. Assisted in the tracking of sales
results utilizing an Access
database. Prepared monthly expense reports. Assisted in
updating PowerPoint
presentations showcasing the Richmond region. Circulated
leads to hotel, prepared bid books and itineraries for
clients. Served as backup receptionist.
July, 2005- VIRGINIA COMMONWEALTH UNIVERSITY -Medical
School
April, 2007 Virginia Center for Geriatric Education
Program Support Technician
Coordinated training programs for Personal Care Assistants
across the state of Virginia. Responsibilities included:
Scheduled training sites, and arranged direct billing.
Duplicated training materials, coordinated agendas, requested
catering services, and disseminated marketing materials to
home care agencies. Created pamphlet promoting PCA program
utilizing Publisher. Updated PowerPoint presentation.
Registered participants, assembled packets, set up payment
for trainers, vendors and participants. Maintained an Access
database of participants. Set up supervisor trainings via
video-conference with sites across the state of Virginia.
Dental School - Office of Admissions
Office Assistant Hourly; Seasonal
Maintained student database of over 1900 records. Scheduled
applicants' interview appointments. Responsible for
answering telephone inquiries regarding application process
to the Dental School. Managed application fee spreadsheet
utilizing Excel. Sorted and distributed all incoming mail.
Maintained files on all applicants.
Diane Zotti page 2
July 2002- THE COLLEGE OF WILLIAM AND MARY Williamsburg, Virginia
August 2003 Scheduling Coordinator, Registrar's Office
Produced undergraduate and graduate course schedules in
coordination with faculty and staff from over thirty academic
departments. Responsible for maintaining classroom database
in both Banner and Schedule25. Created and executed queries
in Access to retrieve scheduling and faculty data. Scheduled
classrooms for all academic activities, including courses,
films, review sessions and exams. Produced Final Exam
Schedule each semester and assigned classrooms for exams.
Assisted Transfer Credit Coordinator in the compilation,
evaluation and registration of transfer students' credits.
Updated Access database of transfer students.
March 2000- BROWN UNIVERSITY Providence, Rhode Island
August 2001 Human Resource Office, Brown University Medical School
Staff Assistant
Oversaw the day-to-day functions of the Medical Human
Resource Office in the capacity of office assistant and
receptionist. Recruited and placed temporary employees for
clerical and administrative positions within the medical
division. Processed all temporary payroll paperwork and I-9
verification of all new employees. Created and maintained an
employee database for mailing lists utilizing FileMaker Pro.
Responsible for tracking and monitoring all incoming resumes
for all medical school positions, and assisted with applicant
interview scheduling. Wrote and distributed acknowledgement
letters to candidates. Updated and maintained all employees'
files. Computer skills in this capacity relied strongly on
knowledge of Word, FileMaker Pro, Excel, and Eudora.
HARVARD UNIVERSITY Cambridge, Massachusetts
January 88- School of Continuing Education and Summer Programs
April 97 Scheduling Coordinator, Registrar's Office
Planned and implemented the annual scheduling of over 580
Extension School courses and 300 Summer School courses with
no conflicts maximizing the use of information on projected
course size, media service needs, faculty requests and room
availability. Coordinated the scheduling and administration
of over 300 Extension and Summer School final exams.
Position mandated working with a wide range of people from
top-level faculty and deans to secretaries and students.
Supervised Staff Assistant II position and work-study
students on short-term projects. Negotiated schedules with
faculty and staff. Organized and communicated all
registration and catalogue changes. Proofread Extension
School catalogue copy. Utilized Banner, Paradox and
Outlook in this position.
June 86- Graduate School of Business Administration Boston,
Massachusetts
January 88 Staff Assistant III, Executive Education Program
Assisted in the logistics of this newly formed program:
scheduled classes, ordered meals, assisted with housing,
photocopied coursework, registered participants. Researched
and wrote corporate fact sheets and special reports for
Account Executives and Professors, targeting potential
companies for Executive Education Programs and fundraising.
Coordinated mass mailings. Updated Business School alumni
biographical and employment data for fundraising purposes.