Customer Service Representative
Resume:
FELECIA OLIVER
***** ******** *******, ******** *****
abjt4j@r.postjobfree.com
To obtain a challenging position that will allow me a chance to utilize my effective organizational and communication skills. Proficient in Microsoft. Exemplifying quality and efficiency in all that I do.
Experience
Lunch Coordinator/Office Assistant/Surround Care
Joy Preparatory Academy-Oakman
April 2007 - Present (7 years 2 months) • Detroit, Michigan
Manage and direct administrative functions, process, equipment, and employees in accordance with TLG
standards. Record and file the daily student and staff attendance data. .Assist with multi-line phone,
type/post/announce daily bulletins/announcements.
distribute mail and building curriculum orders. Assist in social functions and other school meetings.
Manage all aspect of lunch and latch-key functions and coordination.
Customer Service Representative/Edcor
June 2003 - December 2003 (6 months) • Pontiac, Michigan
Received incoming calls for automotive industries. Ordered various forms, entered data into the system,
problem solving, and provided excellent customer service.
John A. Camilleri, Esquire/Secretary
July 1999 - March 2001 (1 years 8 months) • Dearborn, Michigan
Filed and maintained client’s files and set up appointments, composed correspondences, motions and
legal documents sorted all mail, greeted and billed clients.
Arthur Jay Weiss & Associates/Secretary
March 1999 - July 1999 (4 months) • Farmington Hills, Michigan
Answered switchboard and logged all call, inventoried supplies and equipment, faxed, sorted and
distributed all mail, prepared and typed correspondences, and paid company bills.
Parsons Brinkerhoff, Inc./Administrative Assistant
February 1998 - August 1998 (6 months) • Detroit, Michigan
Maintained clients files systems with updates, set up travel arrangements, meetings and appointments,
composed correspondences, sorted and disturbed mail, greeted and billed clients, answered switchboard
and logged all call, inventoried supplies and equipment, faxed, paid company bills.
Lewis College of Business/Receptionist
September 1996 - February 1998 (1 years 5 months) • Detroit, Michigan
Answered switchboard, updated files, recruited student by telephone, entered data into the system,
problem solving and inventoried.
Education
Wayne County Community College
Associate Degree
Criminal Justice
2004 – 2008
REFERENCES AVAILABLE UPON REQUEST
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