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Thomas C. Diggs MPA
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*** *. ***** **., ****** City, AL 36869
Home 334-***-****, abjt41@r.postjobfree.com
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Summary
Designed and administered proactive programs, procedures and plans related
to compensation, benefits and employee relations. Executed recruitment
plan to hire the best candidates in the industry in support of customer
requirements. Provided guidance and training to managers and employees on
employee relations issues, compensation and benefits. Audited job content
and prepared job descriptions. Developed and participated in
compensation/benefit surveys to analyze company's competitive position.
Administered and communicated the company's benefits program plan options,
features and enrollment requirements; assisted employees with benefit claim
administration inquiries. Analyzed cost-containment strategies and ensured
companies compliance with federal and state laws governing compensation,
benefits and employment practices. Responded to EEOC charges and claims.
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Highlights of Qualifications
. Designed training programs. (ADDIE)
. Supervised performance management programs, which lead to increased
productivity of employees.
. Conducted Qualitative and Quantitative Analysis; it served to help
the organization reduce its overhead by twenty
percent.
. Knowledgeable of federal document retention requirements.
. Conducted corporate restructuring that allowed the organization to
stay in business.
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Experience
2003 - 2009 HR Generalist
Diligent Contracting Atlanta, GA
. Managed COBRA, FMLA, FLSA, HIPAA, OSHA.
. Managed labor relations, compensation reviews, recruitment,
employee training, and policy development.
. Performed all new employee orientations and administered the
company benefit plans.
. Planned and conducted staff meetings focusing on employee
relations and productivity.
2001 - 2003 HR Consultant
The Malachi Group Inc. Atlanta, GA
. Conducted SWOT analysis
. Developed and presented training seminars, new employee
orientation, team building skills, effective
communication and listening skills, diversity
awareness issues, crisis and time management, career
development, self-esteem and personal reflection, and
creative thinking workshops.
. Presented management-training programs covering policies,
procedures, employee relations and retention,
development, employment law, recruiting, recognition,
and discipline programs.
1996 - 2001 Store Manager
TAKE 2 Atlanta, GA
. Planned and participated in the recruitment, selection, and
training process for stylist, and conducted assessment
interviews and recommendations on new employee
selection.
. Responsible for OSHA compliance and various safety and
security programs.
. Accountable for all day to day company operations; bank
deposits, merchandizing, imputing & filing invoices,
handling customer service issues, etc.
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Education
2005 M.S., P.A. /HR Management
Savannah State University Savannah, GA
2002 B.S., Political Science/Psychology
Savannah State University Savannah, GA
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Software
. PeopleSoft HR; Oracle HR; Exponent HR; Unicru; Kronos;
SPSS; Callados; Microsoft Word, Outlook, Excel,
Access, FrontPage, Project Management Professional,
Publisher
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Certifications
National Association of Certified Home Inspectors (NACHI), Home
Inspection Foundation (HIF), Professional in Human
Resources (Dec. 2010) PHR
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References
Available upon request