Customer Service High School

April Linebarger

Phoenix, AZ ***** * 602-***-***** abjt3l@r.postjobfree.com

Experience

August 2010- Present Orangewood Christian Academy Phoenix, AZ

Daycare Assistant teacher / Front Desk Receptionist

• Worked In infant and Toddler rooms

• Answered phones and greeted visitors and parents

• Used Microsoft Outlook to forward phone messages and request for information

• Monitored all visitors coming and leaving the building

April 2010- August 2010 Orangewood Nazarene Church Phoenix, AZ

Janitorial Maintenance

• Custodial Maintenance

• Preformed Regular maintenance

• Janitorial/ cleaning

• Volunteer work

10/31/2008 to 2/26/2010 Sears Roebuck & co. Phoenix, AZ

Loss Prevention Detective

• Apprehended shoplifters and dishonest employees.

• Wrote detailed case reports for each external and internal case.

• Preformed daily, weekly, and monthly audits to maintain and monitor store shrink levels and safety

processes.

• Used Problem solving and investigative skills.

• Maintained all store safety issues including customer accident claims and product liability claims.

4/14/2005 to 9/22/2008 Sprouts Farmers Market LLC Phoenix, AZ

Head Cashier

• Preformed cash drops and change orders as requested.

• Secured tills in safe at closing.

• Ran nightly store profit reports.

• Assisted customers on purchases, returns and all customer service issues.

• Trained new cashiers on store policy and procedures.

• Generated weekly cashier schedules.

4/22/2004 to 3/28/2005 Fry’s Marketplace Phoenix, AZ

Courtesy Clerk

• Assisted customers by bagging groceries and addressing any customer service issues.

• Preformed janitorial duties

• Collected Carts hourly

• Stocked shelves and refilled product as needed.

Education

Washington High School Phoenix, AZ

09/2001- 05/2006

Graduated

03/13/2008 – Present Everest College Phoenix, AZ

Criminal Investigations Associate Degree

Estimated end date: 10/15/2010

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