Assistant Customer Care

Charles Anthony Piazza III

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** ******** **. *********, ** 14619

Objective: To bring my dedication, responsibility and strong work ethic, combined with a desire to

utilize my skills obtained through experience in the following areas.

Experience

Teletech Holdings, Inc.

Customer Care Associate

1/2010 to 4/2010

Respond to participant’s inquiries and complaints through telephone

Interaction. Identify research and resolve participant issues using computer system. Follow up on

participant inquiries not immediately resolved.

Goodwill Recycling of South Western PA

Laborer/Mechanic

12/08 to 3/09

Collection of recyclable materials.

Preparation of recyclable materials for resale.

Supervision of handicapped employees.

CAP Installations

Assistant Installer

6/05 to 10/08

Provided assistance with general labor.

Required to lift 85 pounds plus.

Responsible for final cleanup of job site for client approval.

Excellent references available upon request

Contact this candidate